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More Info
- General Info
- Only the experts at Quantrell Subaru are able to provide capable vehicles for sale, new car specials and a range of service options that keep drivers on the roads for years to come. With such a diverse selection of lease deals and a commitment to customer sanctification, it's no wonder why people continue to choose Quantrell Subaru over and over again. The next time you're looking for a lasting automotive sales or service experience, think of our team.
- Services/Products
- Battery Service, Brake Service, Auto Repair Service, Oil Service, Used cars.
- Brands
- Subaru
- Payment method
- cash, master card, visa
- Other Links
- Categories
GalleryView all (5)
Reviews
This was the most painless car buying experience I've had, and I've had about 10. Jim Grisso is an excellent salesman, very knowledgeable and helpful. He’s laid back, no 'hard sell' tactics here. He was truly invested in me getting exactly what I wanted. I test drove the Outback and the Forester, I bought the Forester Limited. I highly recommend him to anyone looking at getting a new car. Regina Martin made the signing process a breeze. All the employees I met were very helpful and polite, even the ones I just passed in the halls. I actually enjoyed this experience. How many car dealerships can anyone say that about?
08/23/2013
Provided by SuperpagesI could not be happier than doing business with this car dealership and their sales and management. The deal I received was fantastic, and the trade in price was also fair. The warranty on the car worked beautifully when required, and the sale and inter-state tax and paperwork were handled with attention to detail and accuracy. I drove all the way from Minnesota to buy the car, and I would not hesitate to do business with this dealer again--and I HATE dealing with some car salespeople as well!
I put a little too much trust in Quantrell when I purchased my car from them last year. I found out after the purchase that the car needed $3000 in repairs. And regrettably, I decided to get these repairs at Quantrell. I was promised my car would be ready in one week. The response the owner leaves to my review has inaccuracies. I was only given a rental after they missed their promised repair deadline. Also, when I was discussing the repair beforehand, I was told, "We'll get right on it" Not that I had to wait for other repairs to be done first. When that week was up with no call from them I called the service department and was told that the mechanic working on my car had been pulled off that onto another project. Basically, I felt like they were saying I wasn't a priority to them. The next day when the car wasn't ready, I was given some story about the mechanic having personal problems. All they did was take the engine out of my car, leaving me stuck with them until they decided to repair it. After two weeks when it was repaired, I had a little difficulty being waited on when I arrived to pick my car up. I had to stand there and wait while employees looked at me but didn't offer help. Do not trust this dealership under any circumstance. I regret the day I ever stepped foot in their business.
06/06/2012
Provided by SuperpagesQuantrell's Service Department charged me almost $3000 for repairs and one of the problems was not fixed in any way, it took two times as long as they promised, and even when the "repair" was complete I had trouble picking up my car. The car in question I had purchased from Quantrell just a few months beforehand. So it had the problem when I purchased it. This business ripped me off in every way possible, gave terrible customer service, and I cannot recommend them in any way.
04/16/2012
Provided by Superpagesquantrell volvo is the best auto service facility we have dealt with in the last 30 years. If it is nor right they will make it right!
04/16/2012
Provided by Superpagesquantrell volvo is the best auto service facility we have dealt with in the last 30 years. If it is nor right they will make it right!
Details
Phone: (859) 268-2161
Address: 1450 E New Circle Rd, Lexington, KY 40509
Website: http://quantrellvolvo.com
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