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Reviews
04/27/2013
I have never been to an eating establishment that had such disrespectful and RUDE employees. I went through the drive thru, ordered, and when I got my receipt, my order was wrong. I asked if they could change it to what i wanted and the employee says "well, why didn't you just say that" At that time, I demanded the manager. The "GM" proceeded to argue with me about my order when at that point I was more upset about how I was treated and I was in such disbelief that someone in the CUSTOMER SATISFACTION BUSINESS would continue to argue and place blame on the customer that I couldn't even finish a thought or my argument to make my point about the CUSTOMER SERVICE, or lack thereof. Ultimately, the GM demanded I get out of the drive thru, reimbursed me, and flipped me off. Now, I wasn't an angel at all because I too exchanged colorful language, but being someone who has spent a good 5 or 6 YEARS in the customer service industry, having just obtained a career where it is not the center of my job, I know that the actions that were taken on the part of these two employees would have meant IMMEDIATE TERMINATION. I called their corporate office and informed them of the situation.
This is not the only issue I have had with this restaurant, but it is the final straw. I refuse to give my hard earned money to a business that hires such people.
08/18/2008
I paid $30.00 for a "12" piece bucket on 8/15/08 at thye KFC on Rice RD in Lee's Summit, MO. When we got it home, the bucket had "3" wings, "5" legs and "4" thights. Besides being ripped off price wise, the chicken was horrible. It wasn't original or extra crispy.
The employee's acted as if they were high on something.
Details
Phone: (816) 246-6160
Address: 300 NE Rice Rd, Lees Summit, MO 64086
Website: https://locations.kfc.com/mo/lees-summit/300-rice-road
More Info
- General Info
- Visit your local KFC at 300 Rice Road for a fresh batch of our world's best chicken. Hand breaded and freshly prepared! Our chicken isn't made the fast way or the easy way. It's made the hard way. Each fresh batch of the world’s best chicken starts with our cooks inspecting each individual piece. Then, our fresh chicken is carefully rolled 7 times in our secret blend of 11 herbs and spices before being rocked 7 times and then pressure cooked at a low temperature to preserve all the great taste we’re known for around the world. From our Original Recipe® along to our Extra Crispy™ chicken, home-style sides and buttermilk biscuits, we're here to meet your chicken needs all day long. Call us at (816) 246-6160 for some freshly prepared delicious, complete family meals at affordable prices.
- Services/Products
- Carry Out Delivery Drive-Thru No-Contact Delivery
- Brands
- KFC
- Payment method
- visa, master card, cash, amex, discover
- Price Range
- $
- Neighborhood
- Royal Acres
- Other Links
- Categories
- Other Information
Cuisines: Chicken, Fast Food
Good for Kids: Yes
Specialties: chicken nuggets, Chicken Little, sweet tea, dark meat chicken, nuggets, fried chicken sandwich, family meal, bucket of chicken, mac and cheese, extra crispy chicken, mashed potatoes, Famous Bowl, lemonade, spicy chicken, pot pie, chicken tenders, biscuits, chicken sandwich, fried chicken, Original Recipe chicken, kids meal
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