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Reviews
12/12/2013
called an order in waited 20 min before I arrived and waited another 20 needless to say it was cold didnt even want it will never go back there will go to mt juilet for being the 1st cracker barell you think they would try to set the bar high but no worst 1 ive ever been to
04/01/2010
I love Cracker Barrel in general, but this location nearly turned me off from the chain for good. To start with, the manager followed me around the store for about half an hour. If I picked something up, she was there. If Iooked at something, she was behind a shelf, peeking at me. I was very offended, even moreso when I found out who she was. Then, after we were seated and had ordered our food, it took 45 minutes to get a SALAD. we already had our other food before it came out. Our steaks were cooked wrong and had to be sent back, then when they returned (another half hour), we didn't have silverware. Which took another 10 minutes to get. nothing was how we ordered it, and the waiter came over every 2 minutes (not an exaggeration) to tell us how hard his day was. I sympathise, but jeez... We talked to the manager (the one who followed me) about the issue, and she apologized, but did nothing else. We still ended up paying $35 for 2 meals that were done wrong, twice, poor service, and treated like criminals. If I was starving, I would eat grass before I'd go back in there.
Details
Phone: (615) 444-4995
Address: 635 S Cumberland St, Lebanon, TN 37087
Website: website
More Info
- General Info
- Cracker Barrel Old Country Store offers warm welcomes and friendly smiles with homestyle food made with care and a unique shopping experience â?? all at a fair price. Whether you're craving Breakfast All-Day featuring rich Buttermilk Pancakes or lunch and dinner specials like juicy Fried Chicken or slow simmered Chicken n' Dumplins, there's something for everybody. Enjoy true Southern cooking at a Cracker Barrel restaurant near you, or order online for convenient pickup or delivery.
- Email Business
- Payment method
- amex, check, company card, debit, diners club, discover, master card, travelers checks, visa
- Other Link
- Categories
- Other Information
Cuisines: American
Good for Kids: Yes
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