Best Buy

These people left me on the phone unanswered for over 35 minutes, I understand they get busy, but they could've at least checked.

A thank you to Megan and the Best Buy store # 122



I am a published author and I have several novel’s written and holding in my computer. I have backed-up parts of them to C.D. but I was negligent in backing-up some complete stories. My computer took a nosedive, leaving me quite distressed.



My wife and I took my computer to the closest Best Buy store, where a courteous employee greeted us and tested our computer. He informed us of possible reasons for the computer failure. He gave some suggestions for repair and also explained that he could save my lost files by transferring them to a new machine.



Moving to the computer department we were greeted by, Megan another very gracious and informative representative of this Best Buy store. Megan listened to our description of what we were looking for and presented us with several options.



Megan did not attempt to pressure us for a purchase. After several mind changing attempts, we purchased an e machine. She assisted us all the way through the purchasing procedure. Megan needs to be recognized for her outstanding and professional abilities. We thank you Megan.



The men working in the Geek Squad department should also be mentioned for their courteous and knowledgeable assistance.



Thank you store 122 for serving Las Vegas. Keep up the good work.



Donald and Janet Courtney.

I liked the friendly service people.