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12/12/2016
They are out of businesses they kept my car for 5 months never called me made me pay for parts they never ordered on top of that they wanted me to pay an extra 2 grand for work they didn't complete if you have your car still in the shop hurry and get it out or they might legaly steal it somehow they are scammers hope they never do business again a lot of people were scammed
12/07/2016
RUN AWAY! This company is bad news. They have had my car for 10 weeks along with my $4000. They haven't fixed and are ignoring my calls.
06/18/2016
This is how an Army Vet gets treated. Shady shady business. I paid $4500 for a complete 2015 Wrx motor with turbo. Next thing I know after the car is put back, I get told by Andrew "Oh hey by the way the supplier wanted the turbo because I wanted to keep my old engine. Even though I asked Andrew more than 5 times to find out what they wanted for the core. And hey also you have shaft play in your old turbo.
Communication with Manager was extremely poor. I had to make the drive from Tacoma to Kent on numerous occasions just to find out what was going on. Also warranty that was provided is not even accurate. It looks like someone just typed it up (picture attached). Sadly even after speaking with the owner David my issue was never addressed. I would never recommend such a shady business to anyone. I knew I should have stayed with Pacific Import Auto. They treated me like a paying customer should be treated.
Details
Phone: (253) 872-5664
Address: 20021 80th Ave S Ste C1, Kent, WA 98032
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