Total Eye Care

I would tell you to go somewhere else! I was treated horribly by the office manager in Keller. When I had my eye exam, I paid my bill. About a month later, I get a letter saying I didn't pay. I called them, spoke to the office manager and advised that I had paid. I gave them my bank transaction number and chalked it off to sloppy office accounting. A month later, I get another letter saying I owed money and that it will be reported to the credit bureaus for non-payment. I like you to know that I have perfect credit and this really upset me as I thought I had resolved this during the last phone call. Apparently not. I gave them my transaction numbers again and was told that it didn't matter, that I still had to pay what I owed. I felt helpless. I was then informed that I could come into the office to settle my account. I went with my bank copies of transactions, only to be told upon arrival (after taking off work early to do so) that they looked in my file and and saw that I had paid. No one, and I mean NO ONE thought to call me to inform me of this. How inconsiderate of my time. Never did they check to see if I was telling the truth. To know it was a simple manner of just checking is unforgivable. **To top things off, I found out my prescription was wrong and they won't do anything about it. Unbelievable.** They are expensive too and this is not a case of you get what you pay for!