Ez Shuttle

We have now used EZ Shuttle four times. Our expectations were met -- drivers showed up right on schedule and were very polite and helpful. We will use EZ Shuttle for our next ground transport.

WOW!

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Posted by mtngolfer on 06/02/2011

WOW! In all of my worldly travels I have never had service like this. I happened to be one of the fortunate folks to ride with Taxi Terry himself and I have never laughed so hard in my life. This guy is amazing! The courtesy, the red carpet treatment, the enjoyment of the ride was beyond my dreams. If you fly into Jacksonville ride with no one but EZ Aorport Shuttle. You'll be glad that you did!





5 stars

TO OUR HEROES FROM THE GRATEFUL GRAMLICHS

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Posted by rgramlich on 03/01/2011

We left our destination in Daytona Beach and were heading to the Jacksonville airport for a departure to Philadelphia. On our way up 95 North, we noticed smoke and discovered that there were forest fires in the St. Augustine area. Lo and behold, they closed 95 North. We contacted EZ Airport Shuttle and spoke with the owner. He helped us find our way via A1, then we hopped back on 95 North and then to 9A to the Enterprise location where EZ Airport Shuttle was waiting to transport us to the airport. We were 5 minutes late for check in, but coincidentally, while waiting for another flight to DC, we heard our original flight announced and went over to the gate where a WONDERFUL US Airway employee found two seats for us on our original direct flight to Philadelphia. It was quite an experience, but we could not have done it without the expertise, knowledge and assistance of the pleasant staff at EZ Airport Shuttle of Jacksonville. Thank you, thank you, thank you, and we WILL be seeing you again on our next trip to Jacksonville. We visit your beautiful state annually and enjoy it tremendously. Again, kudos to EZ AIRPORT SHUTTLE, which I highly recommend for all travelers!!!!

WOW! In all of my worldly travels I have never had service like this. I happened to be one of the fortunate folks to ride with Taxi Terry himself and I have never laughed so hard in my life. This guy is amazing! The courtesy, the red carpet treatment, the enjoyment of the ride was beyond my dreams. If you fly into Jacksonville ride with no one but EZ Aorport Shuttle. You'll be glad that you did!

I first met Terry on Pearl Harbor Day in 2006. A few weeks before, I had bought a place in Ponte Vedra Beach, Florida and acquired a brand new Mustang convertible which I was loathe to leave at the JAX airport when returning to Philadelphia. It was then that Terry (as TerryTaxi) came to my rescue. He has seen to transporting me back and forth (about an hour's trip) every month or so ever since. Terry & Dori with their coterie of friendly drivers have never missed. They are usually on my doorstep waiting at least fifteen minutes early and have always been waiting for me at the airport gate on my arrival, no matter what contretemps the airlines experienced. Now, as EZ Airport Shuttle with their dispatch at the airport itself, they are setup to outdo the rental agencies.



In 2008, I started bringing my family of about two dozen people spanning four generations to an annual reunion here. Four times in as many years, they have come from across the nation, California to Delaware. I give my guests' itineraries to Dori Walker. From then on, I can play host and know that my family members are all in good hands. Since Terry & Dori know when my guests have landed, their drivers know to go looking to see where they may be lost in the airport. They have found them with 100% success! A week later when all is quiet again, no one is left over. They all made their flights in timely, unhurried, fashion, and were safely and happily in their homes.



The last three years, Terry has also acted as tour guide for us, taking my guests to St. Augustine, America's First City; the museums of Jacksonville, America's Largest City; and Fernandina on Amelia Island, one of America's favorites.



I will be using Terry's service again at the end of this month and certainly next year for another fabulous reunion!



I would also like to note that King Limousine on Crooked Lane has provided outstanding service by literally digging through several feet of snow at 5 am to extract my brother and three cousins (in Delaware) in order to get them to the Philadelphia airport for a 9 am flight to be at our reunion.

We left our destination in Daytona Beach and were heading to the Jacksonville airport for a departure to Philadelphia. On our way up 95 North, we noticed smoke and discovered that there were forest fires in the St. Augustine area. Lo and behold, they closed 95 North. We contacted EZ Airport Shuttle and spoke with the owner. He helped us find our way via A1, then we hopped back on 95 North and then to 9A to the Enterprise location where EZ Airport Shuttle was waiting to transport us to the airport. We were 5 minutes late for check in, but coincidentally, while waiting for another flight to DC, we heard our original flight announced and went over to the gate where a WONDERFUL US Airway employee found two seats for us on our original direct flight to Philadelphia. It was quite an experience, but we could not have done it without the expertise, knowledge and assistance of the pleasant staff at EZ Airport Shuttle of Jacksonville. Thank you, thank you, thank you, and we WILL be seeing you again on our next trip to Jacksonville. We visit your beautiful state annually and enjoy it tremendously. Again, kudos to EZ AIRPORT SHUTTLE, which I highly recommend for all travelers!!!!

I used EZ Shuttle while on business in Jacksonville and was very impressed. The drivers were on time (actually early), friendly, safe, and professional. I needed a return trip from my destination later that evening and the driver gave me his card to call and promised to return. When I called later that evening, the dispatcher remembered me, addressed me by name, and sent a driver to pick me up. I value when a business addresses me by name; that is good customer service! The driver was on time and professional. I plan to use this shuttle service again when I am in Jacksonville!

I use limo/shuttle service for business reasons. I was extremely impressed with EZ Airpor Shuttle. From my initial phone call to ask about rates to the final drop off at the airport it was 100% satisfaction. Terry is the owner and he values his customers and takes his reputation seriously. My flight schedule changed and Terry was able to accomodate an earlier pick up. I highly recommend this company and will use it again.

His rates are better than a taxi. His vehicle was spotless inside and out.

Best service in town; hands down! I require on-time service and professional drivers. EZ delivers every time;on time. Drivers are most professional and cars/vans are always clean and operational. What else can you ask for? EZ Airport Shuttle is the way to go.



Thank you,

KF

EZ Airport Shuttle is a great company. I called them for a funeral related transportation need for a friend. They did a wonderful job transporting an incoming family member. Their timely response and the great pride and professionalism that they displayed, help make a difficult time, much better!



David

My wife and I have used EZShuttle for a couple of years and have enjoyed their always on-time, reliable, courteous, and clean service.



However, on my last trip they went above and beyond. I had inadvertently misplaced my cell phone/PDA and was forced to used my credit card at one of the airport payphones to let my destination contact know my flight was delayed.



When I got my credit card bill, I was shocked to see a charge for OVER $20 for a 2minute call. I fired off an email thanking Terry for their service and mentioned the payphone charge. Terry contacted the Jacksonville Airport management, and I got an email not only from management they were contacting the telephone vendor, but also an email and apology from the vendor and a promise to refund my money for the call.



That's service folks! (And, thanks to JIA/JAA management too!)

This is the best shuttle service I have ever used. Not only was it the least expensive from JAX to Amelia Island, but also the most prompt and courteous I have ever used. They called to confirm they would be there when I got off my plane in JAX and called to confirmmy return flight for 7AM the night before and to tell me the name of the driver. I can easily give them a 10+ in ratings and would not hesitate to use them again. Oh, and I am a travel agent so am very picky!

I highly recommend EZ Airport Shuttle. Very easy to make a reservation, friendly dispatchers and great prices. Got to where we needed to be on time, A+ service!!

I set up up a pick up 2 days prior and the young lady was very friendly. I was hesitant due to the fact that I would need to be picked up at 4:30am. When the car arrived on time,D ave, the driver was curtious and converstaional. Next thing I knew we arrived at the airport.



Will I use EZ Airport Shuttle again...most definitly. I strongly recommend them to others as well.



Thanks guys for a great experience!

At The Jenks House Bed and Breakfast guests often ask us to arrange for transportation to the airport. One would think that this would be pretty straight forward. Unfortunately, it has too often been an adventure with taxis sometimes not even showing up. Too many times we have had to drop what we were doing and drive guests to the airport because a company did not show up on time. Over a year ago we discovered EZ Airport Shuttle and they have always come through for us. They are prompt, very courteous to us and our guests and they have very nice, spotless vehicles. In a word, they are "professional". No longer do we have to worry about our choice of transport embarrassing us. They are the best!

We're boaters that travel b/w Chicago and Jax. EZ's great service makes it a little less painful to leave the FL sunshine and go back to the challenging Chicago weather. The EZ driver calls 5 mins out ... we roll our bags down the dock ... wave goodbye to the lucky boaters who are staying ... and have a quick & easy ride to the airport. The return trip to FL is just as easy ... the EZ driver is waiting for us at the end of the Jax terminal and it's back to being on the water.

The early arrival of our grandson necessitated a quickly rearranged plane ride to JAX. I lucked out when I contacted EZ Shuttle to get from the airport to my daughter's home. From the first contact EZ's staff was courteous and efficient. Within minutes of picking up my luggage at baggage claim my driver had contacted me by cell phone to make certain I knew how to proceed to ground transportation. I was met by a friendly, personable driver who quickly loaded my bags in the waiting Lincoln Town car and we were on our way--quicker than any cab or other shuttle I have used. My driver was wonderfully conversational; the 45 minute ride passed quickly. The car was immaculate and provided a quiet, comfortable ride.

I have just booked my return trip back to JAX with EZ Shuttle! Their card is now on the side of our daughter's refrigerator to be used for future guests and transportation needs. I would highly recommend this company. The rates are very competitive especially for multiple passengers to one destination. Their service is professional and courteous.



Gale Grindstaff

Alexandria, VA

I have used this shuttle service for my son who is a college student there in Jacksonville.Being away it is hard to know who to call and this company is reliable,reasonably priced and friendly.They made my son very comfortable.I would recommend this company to all mom's and dad's who want to make sure there college students get where they are going safely.

We live in Jacksonville Florida. My husband had a early 6:30 flight, so we needed to be to the airport very early. Ez Shuttle was right on time even 10 minute early at our door 3:45am. They even called the night before to reassure us that everything was right on schedule. We had wonderful service, the drive even grabbed our luggage from us and loaded in the van, we could not of ask for any thing more. We will be using Ez shuttle for all our future needs. We highly recommend this company.

My 86 year old parents are down in Florida. Many of their needs bring me down to Jacksonville. It is so nice to know that EZ Airport Shuttle is there for me when I arrive. I can count on them to pick me up on time. I can also count on a safe ride, in reliable, clean vehicles, as well as pleasant conversation on the half hour ride to my parents home. I have been treated as a "special customer" each time I travel with EZ Airport Shuttle. I even get a refreshing bottle of water each time I travel with them. Terry Soles, the owner of EZ Airport Shuttle, is normally the person that answers the phone when I call to schedule a transport. He is always very helpful. You can tell that he loves the work he does. He is also a people person and that is definitely an added bonus!!

I can also count on EZ Airport Shuttle to get me to the airport in plenty of time on my return back home. That certainly reduces the stress level immensely.



Thank you, Terry, for your service to the Jacksonville area. I will certainly continue to make EZ Airport Shuttle part of all my trips to the Jacksonville Airport.



Marjorie Beldue

Rochester, New York

I had to arrange for transportation for my sister to get back and forth from the Mayo hospital in Jacksonville for crucial medical tests. While she's in J-ville, I'm 18 miles south of CANADA in New York, so it was great when Terry agreed over the phone to help her out on my word and credit card information alone.



It all worked out. The driver was great, even so VERY early in the morning--carried her bundles, opened the doors and called to to verify the appointments beforehand and to let her know he were out front waiting. Most surprising, she didn't know what time she was going to be finished, but they kept enough flexibility in their schedule to pick her up right away. Clean van, the driver even wore a tie?!



It was a huge relief for both of us--she was in a lot of pain and had a lot of worries about the tests, so the service was the most relaxed part of the month.



Its hard to trust anybody anymore--businesses have to cut and scrimp, but EZ Shuttle still delivers the goods the way I wish that everybody still did.



Thanks, Terry.



Steve North of Syracuse