Western Reserve Inst of Music

I brought in my guitar because it had a broken nut and was buzzing. He gave me my instrument back 3 weeks later without fixing it or touching it.

Horrible, horrible service. They may be convenient, but don't be fooled...the service and attention to customers are horrible. First of all, our 30 min guitar lessons for our 2 boys would typically start 10 minutes late, and the n finish 5-10 minutes early, so the instructors could stand around and talk to each other. VERY unprofessional, and we paid for a lot of 30 minutes lessons that lasted 10-15 minutes. 2nd, we cancelled our music lessons for our 2 boys in Sept. 2012, due to this unprofessional behavior. They continued billing us for 2 months, and to this day have refused to credit back our CC. We are having to dispute it through the Credit card company. They could care less at this place. Do yourself a favor, and save yourself the stress...go to DeMarco's music on the other side of Hudson.