Rivoli's Chill & Grill

My friend and I along with our son went out to eat at this place for dinner. My son pointed out to his friend that there was something in his food, When his friend pulled it out, it looked like a piece of yarn. we quickly brought it to the attention of the wait staff, who in turn told the manager. The manager comes over to the table and say, "this didn't come from our kitchen, no one is wearing black in the kitchen,( but yet all the wait staff are wearing black)(go figure)there's nothing I can do. You don't have to come back here if you don"t want,,,,,,REALLY?!,,Is that how you treat your customers? He wasn't apologetic or anything, he made us feel if if we put it there.

When we first sat down the waitress brought over a bread basket with packaged cheese and butter, well these items were used on another table because the cheese was opened and the bread had looked like someone was eating it. I got a seafood pasta dish if i tell you there was enough oil in there to fill a cup, it was tasteless and oily, when I complained to who i think was the owner she said we never had any complaints about our food before and she thinks we just wanted to eat for free well i was so insulted i asked for the bill payed and left. This is the first time i have ever been treated this way by anybody it was very insulting, and i never complain about anything unless its really bad and it was. I will NEVER go back.