610 Pet Lodge

This location is completely filthy and dirty and seriously needs an inspection from anyone who oversees veterinary care centers. I would not recommend sending a pet of ANY kind here. Not only is it filthy, they do not leave food and water down for the animals. Not a place I would recommend at all.

It made me give it a star, but I wish I could Take it away!!!!

The owner is really nice & is always there to help. My dog is very difficult and she took her time to be there. Made me feel so welcomed. Loved it!

This place deserves ZERO stars. Our dog was recently taken their to have a minor surgery on her tail. What started as a small minor surgey to remove a cyst on her tail has turned into a HUGE problem costing us over $1,500. They removed the cyst from her tail and we picked her up later that afternoon to take her home. They had it bandaged up and told us to keep the same bandage on the wound for 2 weeks until she was to come in and have the stiched removed. That same night, the wound was bleeding so much that we had to wrap more bandages around the small one they put on her just to keep from getting blood everywhere in our house. About two days later, we noticed a VERY potent, horrible smell coming from the wound. We knew it was not right and that the wound needed to be cleaned. We then took her back to 610 Pet Lodge to talk to them about this issue and ask why it was smelling. They then told us something completely different than before. Keep in mind this is a week after the surgery. They gave us an antibiotic ointment to put on the wound, and told us to run the wound under warm water each day and then use the ointment and bandages. They said the smell was NORMAL and just dead skin that would eventually fall off. We did the ointment and hydrotherapy for about two days, and then realized this was not OK, it was not getting any better, and that we needed a second opinion. I can't even describe the smell - we had to light candles throughout our house just to be able to be in there. It was unbearable. We took her to another vet office and found out the wound was completely infected. They got 610 Pet Lodge to fax over the medical records for our dog. They then saw that the only medication that was given to our dog to prevent infections was a shot that only lasted for 24 hours. After examining her tail, they determined it is rotten and has to be removed. I can't explain how upset this has made us and how much pain our dog has endured. It started out as a minor surgery and has turned into an expensive, major surgery.

I have worked here at 610 Pet Lodge for 2 years and it was just bought out on August 15, 2011. Meaning it is under new ownership and I cannot begin to tell you what an amazing difference this shop has become. All the staff care about each other and the animals. Business has picked up and we are so excited to let you know that our doggie daycare is growing and we have an average of 11 to 15 dogs on a daily basis. They have a great time and enjoy the group play. You actually get what you ask for now.