More Info

Complete Auto Care Service - 24 Hour Towing!

General Info
If you want fast, dependable service, look no further than Hershey Auto Center. We have been serving Hershey & Surrounding Areas for over 35 years now. We have experienced tech's that are very knowledgeable, courteous are caring. We offer fair prices and great service....call us for your next auto service need. 24 Hour Towing Available! Roadside Service
Email
Extra Phones

Phone: (717) 533-2700

Brands
Full
Payment method
mastercard, discover, amex, visa
Amenities
Free Shuttle available!!!
Categories
Other Information

Parking: Lot, Free

Reviews

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Hank M.

05/05/2014

Overall

I've gone to Hershey Auto Center for over 10 years for a few different cars. They are trustworthy and honest. He gets things done quickly for a reasonable price. I would recommend him to my friends and family.

ben.svonavec

03/07/2014

Overall
Terribly unprofessional

One of the most unprofessional companies I have ever had the misfortune of dealing with. I am extremely dissatisfied.

dan22

02/10/2012

Overall
Just got my oil changed at Her...

Just got my oil changed at Hershey Auto Center, and once again they proved to me that not all auto mechanics are crooks.



I paid for the oil change ($64...more than usual because I choose to use synthetic oil), I walked to my car and was ready to take off....then I saw they left a little Thank You card and a Hershey's Kisses on my steering column. That's so cool! I mean, this is what I call service! Where else can you go to get honest services, honest pricing, and a treat afterwards?

Thank you!

pwintphyu2002

01/13/2012

Overall
My car broke down the first da...

My car broke down the first day in the new year. It looks like starter motor problem. After 2 days, Don (the manager/owner) thought it is transmission fly wheel problem and they could not fix it there. So, he recommended I have to take my car to dealership to fix it. After dealership looked at it, it is just starter motor problem. My car is up and running right now like new, thanks to toyota dealer. However, although hershey auto center cannot fix it, they charge me 2 hours labor and parts (???) for more than $200 for nothing. Don is very friendly guys on the phone, but I would not recommned anybody to go there for the car problem. It is the money trap as other reviewer stated. It makes me wonder about whether he even tried to "actually" fix the car.

claimed iconBusiness Response02/10/2012

First, I am glad your car is up and running like new. It happened to be a 1997 toyota 4runner with 160k miles on it (stick shift). When we troubleshooted your car everything points to the starter. Thats seems easy enough, just throw a starter in the car and the problem is fixed right? When dealing with older cars we advise customers of common problems that can go wrong with jobs or underlying issues. With this job its most likely the starter but with 160k on this flywheel we would not know the validity of the flywheel unless we pull the old starter out of the car and actually see that there were teeth missing off your flywheel. So instead of selling you a starter we put the old starter back in and advised you to see the dealer. We did not charge you for the starter but for the labor we had into the job.

This listing has been claimed by a business representative.
mercedes12

05/07/2010

Overall
Poor customer service...

My husband an I were treated very disrespectful I took my newly purchased vehicle in for a check over an paid for the service they told me everything was great the car needed nothing when i went back a few days later to have the car inspected they charged me for emissions an failed the inspection an told me i needed brakes the car was not driven from the first time they looked over it because it was not inspected. A friend of mine did replace the brakes for me an when i went back to them with all the paper work they refused to put my inspection sticker on they said they had to reinspect my car so i would have been paying a third time we own six vehicles one of which is a 100,000 car an the comment from Hershey auto center was if you cant AFFORD $17.00 i will pay for it.. we will never go back in fact we actually took it to someone else an paid for the inspection so we did not have to deal with the rude comments. We were also told by others that they are ripoffs DO NOT TRUST THIS PLACE

abbygog1

09/29/2009

Overall
Car fixed right

During a trip to the park my car broke down. Hershey Auto Center Came within 20 min and towed my car back while we went to the park. They fixed it that day and was more than fair with all there rates. I wish every town had an auto repair shop like hershey auto in there town.

abbygog1

09/29/2009

Overall
outoftown

our family broke down in august and we stranded....we have 3 children....the guys from hershey auto center came out on 322 and towed our car within 10 minutes, gave our family a ride to and from hershey park and replaced the alternator for less than i was quoted.....these guys are very curtious.....i wish i had a home town garage like them.

Details

Phone: (717) 533-4100

Address: 503 West Chocolate Ave, Hershey, PA 17033

Website: http://www.hersheyautocenter.com

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