Valle Verde Animal Hospital

Dr. Owens, Lindsay and the rest of the staff at St. Rose impressed me with their competence, as well as with their kindness and caring treatment. And they all appear to truly enjoy what they do. It gives me great peace of mind knowing that our pets couldn’t be in better hands. I could not be more pleased.

We took my 11 year old Beagle (Murphy) in after he stopped eating last Thursday. After test and x-rays showed he had a large mass growing on his liver, Dr. Murphy suggested surgery immediately to try to remove it. We agreed to bring him in Saturday morning as we wanted a last night with him to say goodbye as there was a very real possibility that he would need to be put down in surgery depending on what was discovered.

The surgery was complicated. The softball size mass was attached to his liver. They had to remove the mass, a portion of liver and the spleen. Dr. Murphy NEVER gave up on our dog. We brought him home Saturday night. It was a difficult evening as Murphy was very weak and in pain, but we made it through and Sunday morning he was able to get up and move around. A few short days later, he is doing truly amazing. I am now confident he will be back to himself in no time.

We cannot thank Dr. Murphy and staff for not giving up on our baby and allowing us this extra time with him. We just weren't quite ready to let go.

Mike, Holly, and Colby F.

An outstanding vet (clinic)...!

You will not find a bigger "nag" then me if it comes to choosing a vet, I know too much of the profession to not see mess ups, and find it an obligation for vets to recognize what character of animal they are treating, that they explain to ME exactly what it is that they find and show me, and that they do not make ignorant mistakes...

I find it truly important that they hear me as an owner, because I know and see my animal much better and more then they do.

That they behave as a human and not think they are too good to talk to the stupid owner.

It has taken me a while to find it here....

In this clinic I walked into a spotless, spacious waiting room with a very friendly assistant.

I was treated very nice, and was led into a spotless treating room, and Dr. Wallace walked in, and his first attention went to my dogs, and he instantly saw that one was nervous and the other one was not, and he took the time, all the time, to get to know her and make her feel at ease. Something I have not seen with other vets, and something that tells me that he knows what he is doing, and knows character of animals, or it would have taken him longer then 3 seconds to figure it out.

He gave a near perfect description of the character of my dogs, THAT is exceptional, took all the time in the world, and talked to me about what he thought important, and we needed to look for.

Again, a very friendly assistant also there, and my dogs were treated right in front of me, not an issue, just as it should be.

The invoice, was normal and nothing out of the ordinary, so nothing bad to say there.

I will most CERTAINLY go back there and would recommend this vet for sure, if you want a vet the knows his animals and his profession !!!

He is no nonsense, but I like that, he is GOOD at what he does and he actually hears what I have to say and find important, which is a main thing.

Knowledgeable vet, however, he is also quite knowledgeable on how to rip off his clients. I found the practice to be dishonest, deceptive and unethical in terms of billing practices. I had a similar experience to another review I read where the doctor provided a variety of services for my dog without asking me if I wanted those services done. I compare it to taking your car to a mechanic with a broken transmission and then the mechanic fixing it and giving you the bill without ever asking if you wanted it fixed or letting you know how much it would cost. Luckily I was only taken for a ride in the amount of $100 but I sympathize with the other review where the person was overcharged by $700+ and the doc would not return the animals until the bill was paid. Unfortunately this doctor (who I believe is competent) is also a bit of a crook. Very dissatisfied...