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We Fix It Right The First Time
- General Info
- Contact us for More Information
- Email Business
- Services/Products
- We are a full service Auto Repair Facility, we fix it right the first time.
- Brands
- BFGoodrich, Michelin
- Payment method
- all major credit cards, check, debit
- Location
- 2.2 Miles South of I-30 and Hwy 34 South of Greenville at 3079 Hwy 34 South
- Amenities
- Brakes repair and service, Air Conditioning Service, Automotive Electrical, Automotive Computer Diagnostics, Suspention, Engine Repair and Replacement,
- Languages
- English, Spanish
- Other Link
- Categories
GalleryView all (7)
Reviews
08/30/2019
Provided by SuperpagesWhile Kim has been very professional and clearly upset by our complaints, her inability to do anything about it (whether by her choice or the directive of the new owner that lives in California) leaves us with no other choice than to leave a review detailing the problems we had. Whether or not you will have them, well... you roll the dice.
We brought them our older PT cruiser and asked for a diagnostics to see if it would be worth repairing and after they told us there was 1000 worth of work to be dine, we had them do it. In less than 6 months, other parts they were supposed to have checked needed to be replaced to the tune of 1500.00. When we asked why it wasn't mention during the first diagnostics, they couldn't (or wouldn't) answer. When I told them no, not going to spend more on the car than it is worth, I was charged for the SECOND diagnostic that showed that they hadn't done their job correctly the first time.
I reached out and complained to Kim about this after taking it to another mechanic for a second opinion, who told me that there was actually MORE wrong that they STILL didn't point out, so they were going to try to screw me AGAIN by playing the game of stringing me along, one part at a time, until they had gotten me for several thousand dollars. Not only are they dishonest (or just incompetent), but they aren't willing to take responsibility for their mistakes, assuming they were actually a mistake and not an intentional theft. When I called and asked for a printout to be either mailed or emailed to me to show specifically what they had done and what I was charged for, I have gotten nothing.
Use this company at your own risk, they are either dishonest, or incompetent, I just can't figure out which would be worse.
09/13/2016
The customer service at Auto Doc was outstanding and the service done on my truck was awesome. Extremely pleased customer.
05/24/2016
Provided by SuperpagesMy husband took my Chevy here for years until I had to get rid of it. They did a fantastic job each time it was in the shop.
04/22/2016
The owner here has so many years of experience, I didn't question his ability to fix my car. They were excellent with communication and kept me informed throughout the repair process. Great experience with them and would highly recommend to all.
12/08/2015
I can't think of anything they could do any better at Auto Doc. I love that they are close by and I have always received great service there.
11/04/2015
Been a customer of Auto Doc for 10 years now and I am thoroughly satisfied due to their fantastic service throughout these years!
06/19/2015
The staff at Auto Doc are great, they are good at explaining their services accurately and my vehicle has always been ready on time. I would highly recommend them.
04/07/2015
My vehicle was ready on time when promised by the staff at Auto Doc. I was happy to see that there was no delay, and all the work was completed efficiently.
02/04/2015
This place has such a friendly group of people working there. I trust this place because everyone here knows what they're talking about and does the best work.
02/04/2015
Provided by SuperpagesAuto Doc has always been honest to me regarding issues I have with my car. I never worry when taking my car there to get it fixed. And I don't ever worry about being overcharged.
01/07/2015
Provided by SuperpagesI went to Auto Doc to get my oil changed, and it was so quick. I know in some places oil changes can take forever. But they were efficient and just great.
11/17/2014
I have been a customer of Auto Doc for about 6 years. Over those 6 years, I've had a little bit of everything done to my truck, Ford range. Each time I go, I'm always satisfied with the quality of work especially because they stand behind what they do.
05/02/2014
Provided by SuperpagesI took my vehicle in here before going on a road trip for breaks and they ended up finding a couple other things that could use a tune up. I completely trusted them and it gave me a good feeling to know my passengers and I would be safe riding in my car.
04/09/2014
Provided by SuperpagesAuto Doc towed and fixed my truck and got it back to me in a matter of hours..amazing! Then I received a thank-you card from them thanking me for my business. I should be the one thanking you! The staff here is one of a kind.
04/09/2014
When you visit Auto Doc for work on your car they will explain everything up front. Pricing, what the problem is, how long it will take, etc. They are honest and truly provide 5 star service.
03/13/2014
Provided by SuperpagesThe several experiences I've had here have been nothing less that professional work with no problems after. I have and will recommend Auto doc to anyone who needs repairs.
08/19/2013
I am absolutely satisfied with the quality of work they've done. My car was ready and on time as promised.
08/13/2013
Provided by SuperpagesWhen I need an oil change they work me in very quickly and it's sometimes once or twice a month.
07/25/2013
Auto Doc has done a little bit of everything for me. The last thing they did for me was an oil change but they also do all of my warranty maintenance and regular maintenance. What I like most about them is the professional quality and friendly service they provide.
07/11/2013
I have been going to Auto Doc for about 7 years now and I have had a great experience with them so far. Their integrity is what I like most, I trust them and do not expect them to sell me something I do not need.
Details
Phone: (903) 455-6300
Address: 3079 State Highway 34 S, Greenville, TX 75402
Website: http://www.auto-doc.net
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