Hertz

This place has AWFUL customer service. They had our car for over 4 months! They were paid by our insurance company and they didn't even complete some of the work that they were paid for! The work that they did do was TERRIBLE. They glued parts on and you can see where the parts don't fit on the car correctly. They did work on the car that cost extra money and never asked us if it was okay to do. The invoice they gave us was hand written and it didn't show how they accounted for the money from the insurance company. I have contacted a lawyer and the BBB. I wouldn't want anyone else to have to go through what we are going through right now. Save yourself the hassle and DO NOT TAKE YOUR VEHICLE THERE FOR ANYTHING!

This place has TERRIBLE customer service. They had our car for over 4 months. They were paid by our insurance company and they did not even complete some things that they were paid for. I have contacted a lawyer and the BBB. They did work that would cost extra money and never asked us if it was okay to do. The work that they did do was TERRIBLE. They glued parts on and you can see where the parts don't fit on the car correctly. The invoice they gave us was hand written and it didn't show how they accounted for the money from the insurance company. This is going to take a while for us to get resolved since we are going through the BBB and a lawyer and I would NEVER want anyone else to have to go through what we are going through right now. Save yourself the hassle and DO NOT TAKE YOUR VEHICLE THERE FOR ANY SERVICE.