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        (480) 900-5646CallVisit WebsiteVisit WebsiteMap & DirectionsDirections750 S Lindsay RdGilbert, AZ 85296Write a ReviewWrite Review

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        General Info
        Welcome to Big O Tires, The Team You Trust®! Our legendary friendly service here in Gilbert, AZ keeps our customers coming back for more! Early, late & weekend appointments available. Free alignment checks. Home to our namesake brand, Big O Tires, & the major brands you count on like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama. We bring you straight talk about tires, oil changes, brakes & suspension, A/C service, wipers, belt & hose replacements, new batteries, headlights, taillights. Don’t let the check engine light or a flat tire slow you down! Visit Big O Gilbert for honest, worry-free tire & auto service.
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        BBB Rating
        A+
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        Extra Phones

        Phone: (480) 633-2446

        Services/Products
        Air & Cabin Filter Air Conditioning Alignment Auto Repair Auto Service Brake Repair Brake Service Brakes Check Engine Light Electrical Service Exhaust Repair Exhaust Service Muffler Repair Muffler Service Mufflers New Tires Oil Change Steering Suspension Tire Repair Tire Service Wiper Blades
        Brands
        Eagle Alloys, Falken, interstate
        Payment method
        master card, visa, amex, discover, cash, company card, debit, financing available
        Neighborhood
        Mirador Square
        Other Links

        https://www.bigotires.com/location/az/gilbert/750-s-lindsay-rd-85296/004187?utm_source=bing&utm_medium=local&utm_campaign=websiteCTA

        https://www.bigotires.com/location/AZ-Gilbert-85296/004187

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        Categories
        Tire Dealers, Auto Oil & Lube, Brake Repair, Wheels
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        Reviews

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        DR
        Deb R.

        08/29/2014

        Overall

        I took my car in for an alignment and after I got it back it had a shimmy that wasn't there before the alignment. I took it back for them to look at. They called me and said that the rear alignment WAS off and they corrected it. Then they said my rotors were warped and that maybe it'd still be under warranty and take it to the dealer. (new car) Then the dude continues to say that my right back tire has a slit in it, not sure how deep but that it looks like it goes to the core and it needs replacing. He continues to tell me that the right front tire is so worn it needs replacing as well. He didn't have the exact tires in stock but had similar ones for $99/ea. And all he needs is a credit card and they'll "get her done!"



        I said no I don't have the money and I'll wait and take to my dealer and see about the rotors. When I picked up my car he was obviously irked and figured it was because he didn't get to up-sell me. Handed my keys and said "oh yeah, here's the paperwork for the new alignment!" No thank you, no smile nothing, I was obviously a bother.



        So today (8/29) I took my car to the Mazda dealer for its 10,000 checkup, alignment, have them look at my rotors and tires rotated. When I pick up my car it didn't need an alignment but the rotors needed replacing and they rotated the tires. I asked him, "how did the tires look?" He said "they are great! All good to go!"



        I'm horrified to have gotten such a BS story. I will never go back there again.

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        Details

        Phone: (480) 900-5646

        Address: 750 S Lindsay Rd, Gilbert, AZ 85296

        Website: https://www.bigotires.com/location/az/gilbert/750-s-lindsay-rd-85296/004187?utm_source=bing&utm_medium=local&utm_campaign=websiteCTA

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