Garner Animal Hospital

VISIT YELP FOR THE LONGER VERSION: I don't usually leave negative reviews for doctors or vets, because I think they often get blamed for events outside their control. I'll preface this review with saying that we had good interactions with Dr. Edwards (NOT Zobel, who we had terrible experiences with) in the four years since we moved to Garner. However, recent events dictate that we will not return, and we can't recommend this business to any other pet owners.



Two missed diagnoses and our cat was dead within 24 hours after leaving their care, where they said he was getting much better.



Here's the real kicker to the story, and perhaps it more infuriating than the missed diagnoses (which I understand happens): They released him to us, telling us that he was getting better when he clearly wasn't. I'm not a vet, and I could tell that when we got him home. I wonder if they even looked at him. If they knew he was dying, they should have told us. If they missed the signs of pain and weakness that were obviously there, then they're terrible at their jobs. There's no good way around that one. They built up our hope that he was getting better, and then he died. Second: I called Monday after he died to tell the vet techs what happened so they could relay the message to Dr. Edwards. I would have assumed that, being a professional, she (or one of her reps) would have called us back, sent a card, something. But nothing. We called to let them know that a pet they released on Saturday morning died Sunday morning, and we've heard nothing. We called and left three messages with the receptionists, but nothing.



I waited a week before posting to see if anyone would reach out to us from GAH, but no one did. Edwards does seem to try to keep the costs down, so I guess that's a good thing for a lot of people. She's friendly. I would say that, if you have to get lower-cost vet care for typical problems, this is a good facility (if you go with Edwards and NOT ZOBEL). If your pet needs something more involved, please get a second opinion or visit a different vet.

This for Sammy Hopkins!!!!!!!!!!!!!!!!!!!!!

I have a BIG problem with this Vet! If that's what call themelves. I took a baby cat 10 months old to be de-clawed, Never expected the call I received saying I have bad news for you. He didn't make it. The same day!! he was very viral and healthy. They screwed up the name, cat procedure, several times and also the date and time to be done. The day that we brought him in, to be de-clawed never to see him again. We had no clue. They were so dis-organized and rushed is why my baby died. They said they would squeeze him in he didn't have an appointment, we most certainly had an appointment, we should have never left him. But thought they were professionals and wouldn't kill my baby. I am still grieving to this day he was the most loving, sweet and laid back cat I have ever had. I am 62 years old and have had 12-15 cats in my life. He was precious to all that had any contact with him. He had a HELL of a life for short time he was alive. HOW DARE THEM!!!!!!!!!!!

He has been gone now for 5 1/2 weeks thanks to them. I will never take any pet there again. Something as simple as being de-clawed, you should never have to pick your dead Kitten up cold and have to bury it!! Damn Them!!!!!!!!!!!!!!!!!!!!!!

THEY ARE AWESOME!!!! sam, julie and addison are amazing, Dr.edwards helped me so much. i can't say enough good about the ladies up there :)