Rooms To Go

Everyone was so nice, the sales people were friendly and helpful. We love our furniture and the experience we had here. We will come back.

Horrible experience, Bought a bed and sofa, both delivered defective. Bed didn't have right legs , fixed part of it and said will return with right ones next day to complete the job , No one turns up and I call them they say its not scheduled and need to wait for 1 more week before they can come and fix it. Cool ,bedroom cant be used as they assembled half the bed and parts lying all over. 2nd item was the sofa, leather torn ,call customer service they give 15 days for replacement , I asked to cancel the order they say we don't have policy to cancel the order and that's what I need to take. I ask to speak to the supervisor , call disconnects and happens 3 times in a row. Going to the showroom tomorrow as its a weekend to sort it out. Horrible experience and it's my first and last purchase from any rooms to go showroom. Stay away from this place if you don't want to go thru such shopping experience with your furniture.