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(240) 457-4753CallVisit WebsiteVisit WebsiteMap & DirectionsDirections5618 Buckeystown PikeFrederick, MD 21704Write a ReviewWrite Review

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Add More Bounce To Your Party The Inflatable Way

General Info
Moon bounces,Rides,Slides,Games and concessions delivered to you or have your party/event at our Indoor Fun Center. We have inflatables, rides,games and 6 private party rooms
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (301) 208-1016

Services/Products
We have Trackless Trains, Zip Lines, Obstacle Courses,Wet and dry slides,Moon Bounces,carnival games delivered and setup at your location. You can also visit our Indoor Fun Center located in Frederick,MD. We have huge inflatables,arcade games,private party rooms and more
Payment method
visa, mastercard, all major credit cards, amex, discover
Location
Located in Frederick,MD next to Sams Club right off Interstate I270 Across the street from Lowes and behind Roy Rogers
Categories

Reviews

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JM
James M.

09/27/2018

Overall
Selection
Service

his is a very poorly ran business. The staff is all young and do drugs from marijuana to heroin and adderall. Their kid that fixes the gaming machines is a drug dealer. The food area is completely disgusting and covered in mice droppings. The sewage backs up and releases a fowl smell thru out the building that is masked by aerosols only. This company also has their staff and family and friends make good reviews to try to make this poor company look legit

SD
Stephanie D.

08/24/2016

Overall
Service

All of the workers were very nice. The bouncers and the whole building was very clean. I am so happy that I found a place like this!

LS
Liz S.

09/30/2014

Overall

If you are in the Frederick, MD area and need event equipment, DO NOT BOTHER with this place. Terrible customer service and communication. I am acting as the liaison for my employer in planning a fundraising event, and was simply trying to get information on how Backyard Inflatables could possibly help us or sponsor the event, and it was like pulling teeth. I never did get any pertinent information from them. I first called at the beginning of September, and was told by a female employee that Backyard Inflatables does a lot of fundraisers and would most likely be helping us, and she would pass my message on to Jim. I then sent an email to Jim with a few questions and information about our event, along with some documentation, figuring I'd save us both some time. I did not hear back. I called a couple weeks later and spoke with another female employee, who said she would have Jim give me a call back. No call back. I called again a week later and FINALLY got Jim, who was very nice and said he'd speak to his employees and give me a call back by the end of the day. No call back. This was last Wednesday. I called again on Friday since our event is in less than 2 weeks, and got Jim. This time he was not so nice. It did not seem to matter to him that I'd been attempting to just get information from him for about a month, it only mattered that it was now so close to the event that he (obviously) didn't feel like bothering with it. He also said that he was too busy to discuss anything with me since it was a Friday, and that if I called back on Monday, *maybe* something *might* be worked out. Since I felt I had been strung along by him and two of his employees for weeks, and had very little time left to find an event rental business to help/sponsor, I asked if I should bother waiting - It's kind of a big deal to us - He continued to say vague things, and dance around the question, while moaning about how many fundraisers they get asked to do. I ended up calling Fun 4 Hours after finishing my "conversation" with Jim. Within a few days, they have offered us a VERY discounted rate on a moon bounce and are throwing in concession equipment. Needless to say, if anyone I ever come across wants to rent event equipment, they will NOT be referred to Backyard Inflatables. I don't make referrals to businesses that don't treat people with respect, and that won't even bother to talk to you unless they're making a big profit up front. Sure, our event may be smaller than others you're sponsoring, but in the end, a little consideration and hospitality goes a long way.

Details

Phone: (240) 457-4753

Address: 5618 Buckeystown Pike, Frederick, MD 21704

Website: Carnival Rides and Games delivered to you or our Indoor Fun Center with 6 private party rooms

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