Tilden Car Care Center

I visited the Alta Mere location and even referred a relative to take advantage of the amazing price of the oil changes however when we both visited (separate times) the woman at the front desk was extremely rude and the prices quoted in person were not anywhere close to what is advertised online. I made my appointment for my oil change on this website, however the lady at the front acted as if she had no idea what was on the website and as if nothing like that was offered. She also said the price only included 5 qts which is not advertised with the price online either. I took my vehicle in thinking I was getting an excellent deal however that wasn't the case. I thought I would be paying the 39.95 plus tax advertised on this website and coming out actually paying 73.00. I will not refer anyone else, because customer service is horrible and apparently the advertised price on the website is not what they actually charge.

I was leaving work and stopped here. The guys in the shop were good. The lady taking the money was short with the customers and from what I could see she treats her employees worst. Customers are the reason you have a business and your employees keep that business running for you. I will not go back to this shop just because of her. There is a way to treat people and she doesn't have the skills to be in customer service.

I took my car to Tilden to get a tune up. While changing the plugs and wires, they broke an intake hose. They refused to claim responsibility and really left me out to dry. They were also quite rude about the thing. I had to have it towed to another mechanic to fix the problem. They run a scam and want to rip people off. Please, do not take your car there.

They really should have no stars. They do not honor warranties. Every repair they've done had to be fixed by somebody else. They have a mechanic that will recommend repairs you don't really need.

Tildens on Alta Mere is a rip off! We send all our employees there and have been for 3 years. Never had a problem until recently. Think it has new owners. We have been told on 3 vehicles we needed extensive repairs costing hundreds of dollars when the vehicles didn't need it. Some went for minor repairs and came back worse than when they went in. a 2015 vehicle went in for oil change and now it knocks. they cussed at one of our employees. WE WILL NEVER USE THIS PLACE AGAIN. THEY JUST LOST 34 CUSTOMERS....JUST LIKE THAT!

The Tildens on Alta mere and the one on Las Vegas trail are a joke. The owners lie right to your face. They do not have the know how to do any major repairs and they do not spend the time to research how if they don't know and even the oil changes are always a quart over filled. Two vehicles that they said they could fix for me had to be taken to another shop to be fixed correctly. I will never use a Tildens Center again and if your smart you wont let them touch your car. Do your research and find a reputable auto shop, trust me, it isn't Tildens. Another thing, they never call, I had to go every week to check on my vehicle.

I took my 2006 Sierra there to get the rear main seal changed...when I got it back the flywheel broke a month later and I watched another mechanic look at it he showed me where tilden didn't install the flywheel correctly and they left off my dust cover for the flywheel the transmission observation cover and didn't even torque half of the bolts on the transmission down they were hand tight...of course when I went back they said they could fix the problem for another $900 though while Smiling and telling me they always do their customers right!!! I wouldn't recommend them to anyone that actually need real work done they might be able to do an oil change.

I've been going to this location for close to three years now and they have never disappointed! My car has reached that point where everything needs to be replaced, and they have assisted above and beyond with everything and been incredibly curteous and helpful!

Thank you Rick and Crystal, I can't begin to express how much I appreciate ya'll.

Great buisness! This place is a good place to have work done. they have ASE mechanics. They also offer free shuttle to and from work.

Wow, this is a good store to have minor work done. They are reasonable and fair. They did a great job getting my car fixed

I would just like to say a few things about this company, they were a very nice and friendly place to take my car to. I enjoyed talking with the mechanics and the staff. They were very helpful and profiecient

i would refer my friends and family to come here

i enjoyed my time at tilden,i was told to go there for my automotive problems

What a great bunch. Very courteous and helpful, even though I came in a the last minute and very resonably priced. Thanks Tilden!

Was really impressed with the service. I was told that this was not a good place and that the service was bad. I took my car in to see for myself and they did a awesome job on my car. I give this place a thumbs up