Bubbles Car Wash & Detail

We took our brand new, bright shiny red car in for a wash, not a nick or a scratch anywhere. They put a 4" gouge in the side of the car and now they are denying it was their fault. On their tape I watched the car go into the wash with no marks. Later, different camera, someone leaned over the car, stepped back, saw the damage and went for help. (I am guessing zipper or belt buckle). 2 more employees saw the scratch. We called them after 5 days (they said they would call us) and "the boss" said "not my fault", called me and my wife liars and then hung up on us. It ain't about the money here folks. These people are total jerks and I am going out of my way to get the right outcome.



p.s. My wife and I are both 70 and on fixed income.

A little pricey w/o coupon or what they call 'happy hour'. The car wash itself is pretty good. I got what I expected. Would recommend this place just make sure to get you coupon and save $$.

I had a coupon from ZBEST coupons for Mr Bubbles car wash so I decided to try them out. I called ahead to get the exact location and drove up. I was only looking for an exterior wash because we just got home from camping and still had camping gear in the car. The representative told me about the $10.99 wash but it would be $3.00 more for a van. I said that was fine and I had a coupon. Looking at the prices I let him know I was there because of the coupon. He told me to vacate the car and pay inside with my receipt and coupon. I go to the register and stone faced teenager told me that they don't accept coupons for a basic wash. I turned to the right and I see my car is already being washed. So, I go ahead and pay $13.99 for a basic car wash. I go back out and explain the situation to the Greeter and he talks to the manager and gives me a coupon for $3.00 off any package. After telling a friend what happened she said they have coupons all the time and she never pays full price for a wash. So, I called and spoke with the manager and told him the situation and he played hard ball and said they couldn't just take any coupon. If I had known they wouldn't take the coupon i would have made a uturn and left. I am a single parent with 3 kids on UE and am very careful with how I spend my money. I feel taken advantage of because if I knew all the facts I would not have used their services. I don't care for the customer service practices for this company. No stars