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(915) 629-5500Visit WebsiteMap & Directions1310 N Zaragoza RdEl Paso, TX 79936Write a Review

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Nissan North America
Payment method
financing available
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Reviews

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RS
Rahail S.

08/21/2019

Overall
Expertise
Professionalism

Kindly do not go to this dealership eventhough if you have warranty cover work. They will come up with stories that does not make sense. I took my 2017 Maxima for front sensor replacement due to malfunction and recevie message on my dash board. Service Manager Mark and Advisor Jessie told me that if warranty does cover than I have to pay $125 for diagnostic, plus part and labor if decide to that route. I did not leave my car and went to different nissan dealership in town very next day. Gues what they replaced the sensor wiht in 2 hours without hassling me about warranty. My car was under warranty for 36k and 3 yrs and had only 26000 miles when I took it. I will not recommend this dealship for anything

MW
Marie W.

02/11/2019

Overall
Expertise
Professionalism
Selection

Explained thoroughly what everything meant and is always available to answer any questions or concerns.

abhel.alverez
Edited: 02/05/2017
Overall
My visit for oil changes have ...

My visit for oil changes have always been more than great. The time they talk to make everything is well and very quick. Great service and very helpful.

SS
Sylvia S.

02/05/2017

Overall

To be the first time buying a car thru a dealer it was overall a great experience and they helped me in everything... Thank u.

PG
Peter G.

12/23/2016

Overall

I came into Viva Nissan on a bright winter morning, skies blue as the ocean, just to find out Desiree's a big ol' bitch

KT
Kirk T.

10/26/2015

Overall

The experience I had at Viva Nissan was outstanding and my salesman was superb! I recommend everyone to come to this dealership!

VT
Viviana T.

09/13/2015

Overall

antes de comprar el carro mucha atencion, despues nunca podia comunicarme con ellos, todos ocupados especificamente el de finanzas NO RECOMIENDO ESTE LUGAR antes tenian mejor servicio

rlstone01

10/02/2012

Overall
Beware!

Took car in for service pointing out concerns to service personnel. Picked car up and concerns were not addressed. Service manager claimed I was mistaken. Had car checked elsewhere and car had not been checked at dealership.

zackcollins661

06/22/2012

Overall
Me gusto el seruisio que tiene...

Me gusto el seruisio que tienem en 3 años que twnyo viniendo nunca fue ta excelente como ahora gracias.

Overall
I will continue to come here e...

I will continue to come here everytime because this staff is amazing. They kept me inform and every step and were extremely polite. We had to use our tire warranty service and although I should have gone through the warranty company Nissan staff instead talked to them and did all the faxing for me. I am very pleased with how Viva Nissan went above and beyond for me. Thank you! Mark, Estela & Cindy were the team that helped me!

Overall
I will continue to come here e...

I will continue to come here every time because this staff is amazing. They kept me informed every step and were extremely polite. We had to use our tire warranty service and although I should have gone through the warranty company Nissan staff instead talked to them and did all the faxing for me. I am very pleased with how Viva Nissan went above and beyond for me. Thank you!

romeowiggs

05/29/2012

Overall
I purchased my Armada from Viv...

I purchased my Armada from Viva Nissan and the whole process was absolutely wonderful. From Cesar, my salesperson to Danny in Finance.

nathanscott384

05/21/2012

Overall
Viva Nissan is the best place ...

Viva Nissan is the best place to buy your new or pre - owned auto. They will take care of you very well.

miketaylor829

05/15/2012

Overall
Mark in the service department...

Mark in the service department is absolutely amazing. He truly goes way above and beyond his duty to ensure that you receive the most help possible.

wilsonjohn834

05/08/2012

Overall
I have only had good experienc...

I have only had good experiences there. We always buy our cars there and the customer service is better than what we had from other dealerships (mainly the chevy store next to it.) Of course you don’t take your car there for a oil change in the middle of the day and expect to get it in about an hour. But they are pretty good with fixing all the problems we may have experienced. There is usually no problems with our cars so we rarely take it in. After buying 6 cars from them we have noticed that the best time to buy a car from them would be around late November. We have always gotten our cars dropped another 2k+ during that time. Like our last deal (bought in Nov 2010) was a brand new 2012 Altima 2.5 for only 17500!! We will be there again in a couple of months to find a car for my daughter. So if your on here looking to buy a car, then I would highly recommend it. If you want a dealership to fix every little problem then I don’t think I have had enough experience in that area to give an opinion.

joshuasmith390

04/30/2012

Overall
I had an awesome experience bu...

I had an awesome experience buying a car there, Salesperson was very knowledgeable and management were very helpful. Thank you for party rocking!!

abelfragoso72

04/24/2012

Overall
Great job Viva Nissan and the ...

Great job Viva Nissan and the team, specially Ceazar, Abrian and Alex that help us a lot fulfill our dream car. They give us different options and help us in our finance in order to get the car we need.

Overall
Excellent terry, Is very capab...

Excellent terry, Is very capable the mechanics excellent. Everything ok. Thanks

Details

Phone: (915) 629-5500

Address: 1310 N Zaragoza Rd, El Paso, TX 79936

Website: http://www.vivanissan.com

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