Sunwest Alternative Fuel

Disastrous follow through with expectations. Needed a emergency fill up because my family has never used a personal propane tank before. We woke up and come to find out we’d used up all our propane and needed an emergency fill up (was a Saturday in the winter at 7000 ft above sea level in the Sandia Mountian area. Called a few companies and this company was the only one to say they could do it when I needed, which was awesome. Was told “we’ll be there in a couple hours”. Because of this, I didn’t go purchase additional space heaters for the home and spend unnecessary cash when I was going to have my heat back in a few hours. My family with 3 small children waited around and was told at night, in text m, “tomorrows best we can do.” This was frustrating because all local stores around were closed and the closest Walmart to get space heaters is 45min away. I asked when they were going to be here the next day and guaranteed in text “12-2pm”. Never showed. Now we are without heat, and because we forewent getting additional space heaters, I have unnecessarily put my family in the cold because someone chose to be extremely dishonest. I have no idea how this business has good reviews. They must be employed or former employees. Terrible business integrity with this one.