Old Country Van Lines

My husband and I have moved 9 times in the last 8 years and this was the absolute worst experience ever.they showed up 5 hours late for pickup, charged an extra $1,000, and never answered their phones when I tried to inquire about my belongings. Yet when I called the sales line a pleasant lady answered the phone right away. I tried to locate my things for 2 weeks before this sales rep finally told me that they were "running behind " and I wouldn't be getting my things until a full month after they picked my stuff up from my old house. I had to shift my work schedule and cancel a long awaited IVF embryo transfer because I was still waiting for the delivery.
Once I finally received my things I was appalled. The brand new furniture that I had purchased back east now look like pieces I pulled out of a dumpster! I have water damage on my dresser and bedframe. I am missing a box full of hardware for my gym equipment that is now useless, rusting on my kettlebells and dumbbells, a large hole in my couch...the list goes on. All pieces (including gym equipment) were purchased a mere couple of months before we made our move.
I am beyond disgusted that this company which claims to expertly move people around the country treated my stuff like this...

TERRIBLE! Bunch of liars and scam artists. I was told a price, it conveniently went up by $900 even after telling them what I had. When I went to give the mover my 2nd payment he asked if he could take $150 of it out as a tip because of the good job they did. I felt pressured because how do I know my stuff wont disappear or end up broken otherwise?? When I told the company rep he said it was wrong and he would do something about it, never did. My date was also set for the 7th but I'm driving across the country and getting to California on the 7th and if my stuff wasnt there I was sleeping on a cement floor. He said he would change the date to the 1st to ensure it would get there for the 7th. Almost the 5th and my stuff hasn't left NJ yet. Plus when I talked to dispatch he was rude and told me "good luck with my move" and to "buy an airmatress and they would see me sometime in the next 3 weeks"!!! The next guy I spoke to called me a liar when I talked about the $150 stating they always use these subs and there has never been an issue...maybe not one people bring up. I dont even trust my stuff will make it there at this point and my own rep doesn't return my calls or keep promises made. Absolutely terrible communication and service.

vary pleased with my move i deffenetly recommend to them if your moving. quickest moving crew i have ever seen. would have took me 3 days to move all of my items it took them a few hours.

great company! thank you for helping us move. we had no problems. you guys were so generous. your movers were so polite.

old country van lines was absolutely perfect for my move. sales rep was vary sweet and generous. as soon as i spoke with her i immediately knew i was going with them.

Old Country Van Lines Made our move the most easiest task of my life. I already knew moving was hectic but moving from state to state was 10x worse but it was the total opposite. Expert Van Lines movers are excellent and are gentle.

They have very helpful Reps that make sure you understand exactly what you are paying for and really takes the time out to make sure you are helped.
The moving company was great at moving all my things. I was really concerned about my belonging being lost or broken but everything was there.

The movers were great with timing and we actually got there on time. They moved things at a fast pace. I was shocked that everything went so smoothly without any difficulties.

The movers were absolutely the best movers we have ever worked with because they were efficient, extremely careful with our furniture, did not smoke or camp out somewhere out of sight, and were very nice & professional. We will definitely use Old Country Van Lines again if the need were to arise.

I cant believe the great results I got with Old Country Van Lines. They have very helpful Reps that make sure you understand exactly what you are paying for and really takes the time out to make sure you are helped

the best moving company thus far. I was impressed with Relocation Express moving. They have very helpful Reps that make sure you understand exactly what you are paying for and really takes the time out to make sure you are helped

Old Country Van Lines is one of the best moving companies in America. They moved everything so smoothly. I had my doubts due to the fact I never heard of this company but I took a chance and the best decision I have ever made.

I loved this moving company. They moved everything so smoothly. I had my doubts due to the fact I never heard of this company but I took a chance and the best decision I have ever made.