Affordable Animal Care of Durham

I will never take any animal to any other place, or at least not by my choice. Excellent care and compassion, top level of professionalism and they even came to my home to pick up my pet since I had no transportation. I now want to foster for them. Payment options alone was enough, but fostering is giving back to them because they helped me. Big Smiles!!!!!!!

This was the worst experience I have ever encountered! I made an appointment to put my baby boy who would have been 10 years old in 1 month down to rest. This was such a hard decision to make since I he had been by my side since he was 6 weeks old. He was seen regularly at Banfield pet hospital in Durham but their price was way more than here, so I made the appointment here. When the doctor came in she said that she was not going to put my dog down for my convenience even after I explained what had happened. I was very upset and had been crying and I found it hard for her to say that to me. This was not at my convenience to put my family member down to rest! His hips were extremely bad and he bit the women who gave him a bath last month. (Who had given him several baths and he was used to). Last week my 8th month old reached out to pet him as she normally would and he almost took her hand. Keep in mind he had been around kids his entire life. The fact that I had to make this decision as I would not trust him being rehomed to bite another individual, was very hard. Needless to say the Dr. said that it is her clinic and I was in the wrong place. She made me feel so small as a human being! My baby boy was my life and for her to also tell me that she could give him medication and drug him up was such an awful solution! I would not want my baby to be on drugs just to get by day to day nor would I want to risk him hurting anyone. He was getting old and his aggressiveness was increasing. Needless to say I went to his regular doctor and we laid him to rest where he will no longer be in pain. I will miss him dearly and I have paid in total 525.00 for a private cremation and his paw print on his urn, with purchasing a cross to wear around my neck with his birthdate and some of his ashes inside it. He will always be my best friend. And to the horrible Dr. at this clinic, I hope that you realize how unprofessional you are! You should not be in this practice!

I have been a client of Affordable Animal Care since the beginning and would recommend to anyone that has loved four legged family members. Dr. Bullock and her staff have the biggest hearts. Every pet is pampered, loved and leaves with more treats that I purchase for my dog, Bailey in a week. I read the reviews and I have experienced the poor technician that was fired during her temporary employment with pink hair named Meg. She has several of her friends and her fiancee Justin C, writing negative reviews just out of spite This practice CARES. They pull pets weekly from Person County Shelter to prevent euthanasias, and spay and neuter pets from this facility for free. What other hospital does this???? This hospital is equal opportunity, whether you have means or no, t they help They put their own lives aside..whether they just opened or are about to close...they will stay and go the extra mile to help anyone in need. I have personally watched people who were turned away from other facilities due to limited budgets, have major procedures performed to save the pets and the money worked out later...or not. I have never seen a more compassionate, clean and charming facility and I will always recommend and support AFFORDABLE ANIMAL CARE OF DURHAM.

I've been taking my pets to this clinic for years. I've always enjoyed bringing my pets to this facility everyone always greets them with the best attitude. Seeing below there are good and bad reviews. I can personally say I have not had any bad experiences with this clinic. I've been to high end clinics and low cost clinics. This facility is just the same as any normal clinic nothing less or jipped from. I love what this Clinic represents and how it helps this community and surrounding areas. I was sitting in the lobby speaking to a few clients and just like myself all of us are in tight money situations and we all agreed that without this clinic we would not be able to afford to care for our animals. We are very appreciative for this clinic and we look forward to years having a relation with this clinic. Thank you to the owner for having your facility to help all the people and their fur babies. And thank you, thank you to the staff for always taking the best care of my babies!

I was a little nervous taking my dog back after reading the reviews but I had had such a good experience before I decided to try it. And am I glad I did!! My dog had been having skin problems for a while and he was miserable. The staff and dr there we extremely helpful and just had his follow-up visit. He is so much better, his skin is almost entirely cleared. I will definitely keep coming here.

I used to go there and I Was pretty happy until this year that I took my dog because he was sick with diarrhea. I wanted to wait until the dr could see him but They told me to leave the dog that they would call me as soon as the dr, could see him. As they claim they only accept cash, I clearly asked the receptionist how much was the consultation and she told me $41.00. This was about 9.30Am. Nobody called me at all until I decided to call around 2PM and I was told that they gave my dog fluid and other things and that my bill was $709. What?? Nobody called me to ask me authorization to do anything on my dog, much less authorize the expense of $700. I went there to pick up the dog and told them I was not going to pay for services that I did NOT authorize. While waiting another lady came very upset because they overcharged her as well. She left saying she would come back with the police.



As I told that I was not going to pay that amount the receptionist told me that if I didn't pay they wouldn't give me my frog back. That for every day the dog was there they would charge me $100 boarding per day and after 10 days they will send the dog to the shelter. Nice way of threading me! I told them that I was calling the police, so I did. By the time the police came the bill went down to $500+. Unfortunately the police told me that since it was a civil matter they couldn't do anything but writing a report. I asked the receptionist to show me the charges but it looks like she is not allowed to print the invoice until it is paid. This shows Lack of clarity on the billing. Anyway she was nice enough to show me the invoice from her computer screen and there was a $100 charge for shaving my 12 pounds little dog's leg, about 1 inch shaved. We continued going back and forth and at the end it was long passed their closing hours so the bill went down to $454 that I paid ONLY because I wanted to get my dog and get out of there but with the clarification that I was going to dispute the charge and opening a formal complaint in the Better Business Bureau. I did both things and I am waiting.

Please spend a little more money and go to another vet. You will save money and problems!

I brought my dog to get neutered. I bought him in early and everyone was pleasant to me and kind to my dog. I came back to pick my dog up and the whole atmosphere was different! The receptionist had a horrible attitude towards me; like I was bothering her. The assistant brought my dog out and he had blood all over his legs; that did not look normal to me. I was asking the ladies at the front desk questions about it and they all told me it was normal!?!? My poor dog was standing there bleeding AND THATS NORMAL?? Then they proceed to tell me I owe them more $$ when I paid in full this morning? The gave me heartworm tablets that I didn't need (I have plenty at home why would I buy more from a brand I have never heard of on top of that?!?) I tried to get my money back and the two new girls had no idea what they were doing and kept asking the head receptionist what to do then she cursed and came to the computer. She told me I could not return them because they can't take back products like that. I haven't opened them nor have I left with them,WHY CANT YOU GIVE ME MY MONEY BACK? So I'm so upset at this point I take the tablets and ask how much I owe ... And somehow I only owe .75 now?!? I give them the change and leave..... Never again!!! Not to mention my dog is still slightly bleeding and I call and they said bring him tomorrow ... Yea right I'm going somewhere else who has better customer service and skills.

I can't say enough good things about Affordable Animal Care. I live in Cary so it's a bit of a hike for me, but it's very much worth it. The first time I met Dr. Hannah Parker, I liked her immediately. She's friendly and competent. My husband and I have had a lot of money going out (medical bills, other expenses) so when our cat needed a chest X-ray, Affordable Animal Care was an obvious first choice. We had gone to them in the past for other big-ticket procedures (like teeth cleaning for one of our dogs and a different cat) but had not been using them as our primary vet due to the distance. I went in today for the cat's follow-up visit along with our dog for his physical and heartworm test. I walked out of there with a $59 bill. The same services I received at Affordable Animal Care would have cost me AT LEAST $173 at our normal vet (Chatham Animal Hospital). This is in no way an exaggeration. We got estimates from Chatham before we had these procedures done at Affordable Animal Care for comparison. Please give them a try. Dr. Parker is very good, and very reasonable. You can tell she's in it because she wants to help animals and people. The techs have always been friendly. Profit is not the primary concern of AAC, caring for animals and keeping prices affordable is. They will be our primary vet from now on.

First let me start by thanking Hannah Parker and affordable animal care for providing veterinary service at a price regular people can handle in a time when vet clinics seem to be squeezing every cent out of pet owners who care about their animals. We came from a vet who charged $300 to spay our cat, and hundreds more for emergency visits due to infection from the surgery. This former vet also charged nearly $200 for basic shots due to the huge fees for examination and other useless services. When our dog had a growth on its head and they gave us an estimate of $1300 for removal it was the final straw. I found affordable animal care and gave it a shot. The vet who no longer works there not

only saved our cats life removing the previous vets infection, but also removed the dogs growth for $300. No they don't have a beautiful building in the nicest area and their fax machine and scale may not work quiet right, but having a vet in our community who isn't out to make a fortune off the love you have for your pets is priceless. 2 shots for the cat and an examination for our dog that revealed a tumor in her mouth-- $62. That would have cost hundreds at most vets. You really think I'm going to whine about a $3 debit card fee? And anybody dumb enough to cry about $72 for 2 shots for 2 dogs should go to any of the other high priced vets in our area and compare before they right a review showing their idiocy by actually admitting they thought their dogs were getting their shots for $4. Thank you affordable animal care for what you do in an area where clearly you are not appreciated