Dalston Duncan Mini Storage

This has got to be the worst customer service possible. Hours state 8:30 - 530, which apparently does not apply. The manager seems to make her own hours. Showing up 2 to 4 hrs, if at all late.
When confronted about the inconvenience of a week not only coming by but calling and NO ONE being there, there was no apologies just defense attack mode from manager. When asked for the owners contact information to address it with the owner I was repeatedly denied the info.

This is a nice place to rent a storage unit from. the office manager Crystal is very helpful and friendly. i highly recommend this facility.

I needed to rent a unit and the office manager Crystal stayed late to help me.she is very nice and is always helpful.