More Info

General Info
Mavis Discount Tire is one of the largest independent multi-brand tire retailers in the United States and offers a menu of additional automotive services including brakes, alignments, suspension, shocks, struts, oil changes, battery replacement and exhaust work. Mavis Discount Tire stocks a large selection of brand name passenger, performance, light truck, SUV/CUV and winter tires all backed by a tire price match guarantee. Our tire prices won't be beat. Come visit us at Mavis Discount Tire in Dover, NJ today.
Services/Products
Air Conditioning Services Air Filter Change All Major Tire Brands & More!All Brands for any Budget! BF Goodrich Batteries Brakes Bridgestone Continental Firestone Fluid Exchange Front End Goodyear Hankook Headlight & Taillight Services Maintenance Services Michelin Oil Change Pirelli Run-Flat Tire Services Seasonal Tire Installation Smog Check State Inspections (select locations) Suspension - Shocks/Struts Tire Balance Tire Installation Tire Pressure Monitoring Service Repair Tire Repair Tire Rotation Valeo Vehicle Maintenance Wheel Alignment Windshield Services Wiper Blades Yokohama
Brands
Achilles, Antares, BFGoodrich, Blacklion, Bridgestone, Centennial, Continental, Cooper, Crosswind, Dunlop, Falken, Federal, Firestone, General, Goodyear, Grenlander, Hankook, Hercules, Ironman, Kanati, Kelly, Kumho, Landsail, Lexani, Luccini, Mastercraft, Mavis All Season, Mavis Traction Control, Mazzini, Michelin, Nankang, Nexen, Nika, Nitto, Nokian, Pirelli, Primewell, Radar, Riken, Sailin, StarFire, Sumitomo, Toyo, Uniroyal, Veerubber, Vogue, Waterfall, Westlake, Yokohama
Payment method
amex, cash, discover, financing available, master card, visa, check
Location
Ames/Shop Rite Shopping Ctr
Categories
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Reviews

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Patricia D.

10/02/2017

Provided by Superpages
Overall

Needed tires because were we were going on vacation that day. The had the tires in stock which are sometimes not readily available. The car was running fine with no problems, just needed tires. They said that the car was out of alignment so I said ok to do the alignment. They told me the rear shocks were leaking. I had just had service with a dealership and they hadn't said they were leaking. On the trip to up state New York the car seemed like it was shimmying and that the steering wheel also wasn't straight. It was at a 30 degree angle when riding straight. Came back to them in August. They said that they would realign and rebalance the tires. After the 2nd alignment the steering wheel was almost straight, but the car was still shimmying. Again (3rd time) back to them and it was taken for a test drive. That person ( Nick) said feel he didn't feel anything on the ride but 2 of my family did when the drove the car. Nick said he would check the alignment and the balance on redo it again. I was told when they were done that one tire was out of balance. Then they also said the my rear shocks now were completely out of fluid and the front ones were leaking. After this service the car still did not feel right. I decided to take the car today to my dealership and they told me that the car was out of alignment, wheels not balanced and also all of my lug nuts were stripped. They also said the shocks were not leaking. I had to pay another $89 to have the car aligned and now $160 to cut off and replace the 20 lug nuts that they stripped. How dare the rip off customers! They call themselves a tire store. They are totally clueless and also crooks. My car drives the way it should and only because my dealership is cares about their customers. I expect to be reimbursed for the alignment and lugs nuts.

Details

Phone: (973) 343-0033

Address: 419 Us Highway 46, Dover, NJ 07801

Website: https://www.mavis.com

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