Doral Lincoln

A great help in a time of crisis!!  I had to have my car towed here.  They went out of his way to save me money, and did a fantastic job on my car.

Stay away from this dealer!!!



I bought a used vehicle 4 weeks ago, after ten miles of use I noticed an electrical issue that affect all electronics in the vehicle, I took the car the next day and the Sales person told me that the car have some remaining factory warranty and to take it to a Mercedes Benz dealer . At the Mercedes Benz dealer they could not find my vehicle VIN number in their database. After few hours I got a call from the service adviser and explained to me that this vehicle is a Grey market vehicle, which was not made for the USA market, it was sold originally overseas to another country. Now the main issue is that the USA part and coding for this vehicle are not the same. Part need to be ordered directly from Germany and could take 3 to 4 weeks to arrive, also the car have no remaining warranty. Now I explained all this to the sales person, floor manager and the general manager at Doral Lincoln and they just giving me the run around for the past month. I returned the car to their facility two weeks later after the purchased date, now they will received the car back but they will not do a full refund paid on the vehicle, leaving me with no car and no money yet, the amount offered to me is $2600 less than what I paid. Doral Lincoln statement is that they can’t lose money. Another vehicle was offered but adding the remaining not refunded balance.

The car is offered for sale again in their website and another third party websites for the same price I bought it



2008 ML350 Black\Black



DORAL LINCOLN IS NOT AN HONEST DEALERSHIP!!!

Horrible buying experience! We were buying the car from out of state and in the beginning everthing went smoothly. Eduardo answered the few questions we had in regards to the condition of the car. We agreed on a price (be careful, they tried to stick us with over $500 in "dealer fees" in the end!) and started the paper work.



That's where things fell apart.



The funds were delivered and Eduardo couldn't find it, then he insisted we pay FL state tax (even though we explained we would pay tax here in TX when the car arrived), neglected to mention the car only came with 1 key, delayed the title, delayed the shipping of the vehicle because he forgot how to do paperwork (seriously!), left the temp tag off the car (so it couldn't be driven when it got here, and put the car on the transport with only 1 gal of gas in the tank!



After explaining to him (and his GM Mario) they both said they had done nothing wrong (even in the face of all the e-mailed documentation!)





You would think buying from a name brand dealer would be smooth sailing but Eduardo and Mario both strove to do the bare min on all items and then blame anyone else for their short comings.





STAY AWAY!!!!!!

Thank you for taking well care of me during my visit in your dealership! I am happy with my deal and payment method. Thanks a lot.

I love my used 2007 Lincoln MKX, I used to drive a Mercedes C240 and was not sure if I wanted to switch to an SUV, but it was a great decision. The first time I went I just took a look around to see if I saw anything I liked, the sales man was not pushy at all. When I returned I was ready to buy and it was a painless process, I was in an out in an hour with my new car. I've had my car for a few months now and it has not given me any problems, I am very happy with my purchase and will definitely go back for my next car.

thank you for your great help in selecting what car I was going to take and giving me advise in which one I would be able to afford. The whole staff was wonderful.

I visited a lot of different dealers in the area and they were, by far, the most helpful. The salesmen were very knowledgeable and took time to listen to what I wanted/needed. At no point did I feel like I was being rushed, or pushed into making a purchase I was not comfortable making-- unlike some other dealers in the area. They have even done a great job keeping in touch with me after the purchase to make sure my car meets my expectations. Overall, great experience. No complaints!

Doral Center Animal Clinic is the only place that I trust with my three dogs. They always are well taken care of here and I know that the vets always have their best interest in mind!

Doral Lincoln is the best dealership I have ever worked with. They were able to get me into the perfect SUV and they even were able to keep it within my very strict budget. I know me and my family will be safe in this car!

I purchased my Lincoln from Doral Lincoln and when I was in the market for a new car my first choice was once again Doral Lincoln. I purchased a beautiful new Lincoln and gave my old one to my daughter. Thank you!

I recently purchased a great new Lincoln from Doral and it was a great experience. Everything went smoothly and I feel like I got an excellent deal. Thanks!

I don't know who these people spoke to, but I had a great experience buying my Lincoln Navigator there last year, and my daughters MKX recently. Great price and friendly staff! I would recommend them to family and friends!

Best experience I've ever had shopping for a car! Definitely will go back for my next car!! Thank you for all your help!!

I had a great experience buying my Lincoln Navigator there last year, and my daughters MKX recently. Great price and friendly staff! I would recommend them to family and friends!

I love my new car and I really look forward to my next purchase so I can come here again. My daughter will begin driving soon so I will give her my current car and go get a new one from here. I love this dealership; the staff and everyone involved because they actually answered all of my questions and never tried to pressure me into a purchase. Thank you!

I recently the best customer service at Doral Lincoln. I found the perfect car and I know that I can count on Doral Lincoln!

I just purchased a brand new Lincoln from Doral Lincoln and I love it! It is exactly what I wanted and I could not be more pleased with my transaction. The sales staff was really helpful as well and took their time helping me make my decision. Thank you!

When I was looking for a car, I went shopping around and found Doral Lincoln. From The moment I walked in the door, I felt like I was being catered to. Not only are their prices competitive, but their customer service is the best I have had when dealing with a car dealership! Thank you Doral Lincoln! You guys are great!!!

I bought a new MKS from Doral Lincoln and I have no complaints. I love my new car, love the service I received and would not ask for anything more. Thanks!

I recently got a beautiful new Lincoln from Doral Lincoln and I love it. The car rides so well and I feel so comfortable and safe driving it. I highly recommend this dealership to everyone.