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(313) 914-7969Visit WebsiteMap & Directions7761 Greenfield RdDetroit, MI 48228Write a Review

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Brands
aveo, buick, cadillac, chevrolet, chrysler, cobalt, hhr, malibu, suburban, tahoe
Payment method
amex, debit, discover, financing available, mastercard, visa
Location
ONE OF THE BEST IN TOWN!!! LOCATED ON GREENFIELD RD BETWEEN WARREN AND TIREMEN, RIGHT ON THE TRAIN . WE DO FINANCE! LOW DOWN PAYMENTS AND LOW MONTHLY PAYMENTS.
Neighborhoods
Brooks, Oakman Gorve, Dearborn
Categories

Reviews

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IK
Ivy K.

07/16/2016

Overall
Expertise
Professionalism
Selection

saw these guys on offer up. I messaged mike and he replied quickly. I thought it would be funny business because of what happens online and Craigslist... but I came in and check out what they had. they let me take my time. I went got my mechanic to be safe and he was impressed by the car. I drove it home same day. knock on wood, no issues yet just did an oil change last week. im happy with their services and cars.

AG
Andrea G.

05/16/2016

Overall
Expertise
Professionalism
Selection

Plz be aware of this place .I bought vehicle in Jan .I only had it 4 months ! the trans went , I paid 10000 dollars! .I always bought used vehicles before but never in my life got screwed like this!! Be leary of this place .I wished i was warned .!!!.I contacted my problem mike never called me back .Be aware!!!

AN
Alfrid N.

01/08/2016

Overall

i got a car for my daughter last week. her first car. nothing fancy. mike recommended a ford Taurus. so we settled on the 2005. he had a few to choose from but it seems we got the most bang for the buck for this one. we're happy with the car and happy with the service Mike provided. I would recommend this place to a friend.

TR
Terry R.

01/02/2016

Overall

I found some parts listed on craigslist for a 06 Grand Prix. Originally ad said engine and trans was free just come and get it due to the accident being severe. Contacted them and now it was a 100.00 dollars for the engine. Went to pick up and he wanted 50.00 extra dollars foe the tranny. Offered 30.00 and he accepted, After I got it home and looked at closer I found the engine was missing the fuel rails, injectors and throttle body plus some other parts. Also the transmission had a hole punched through the casing. I am to blame as well for not looking closer but shame on them for doing business that way. Just make sire you know what you're getting before you buy.

AB
Ahamd B.

12/05/2013

Overall

hello. I came to this used car lot about a year ago since they had a large selection and I was looking for 2 cars, one for me and one for my son. Mike helped us find the right car for him to go back and forth to school and work and I knew what I wanted before I walked in. I talked him down off hes asking prices and negotiated a 1 year warranty on both vehicles. we just did regular maintenance on these cars like oil changes new tires on 1 of them and so on. overall, a year later were still happy with these cars. my son is looking to upgrade hes car soon, so I know where we are going.

james3253

08/10/2013

Overall

I needed a motor for my car and I was unaware they do motor work and Big mechanic jobs. I was with a friend who was picking up her plates from them and though id ask and im glad I did! they Beat my previous estimate and offered FREE towing. picked up my car the next day and got it ready in 2 days! Gave me a warranty on the work. Im happy I came across these guys. true 5 stars! thanks

Overall

I recently bought a 2003 Ford Focus from this dealership and couldn't be happier. They even offered a 3 month warranty, but so far nothing has gone wrong with the vehicle. I highly recommend this dealership for anyone looking for a cheap, reliable used car. There is a selection of quality vehicles and a dedicated team of employees there to help you find the perfect car. Five Star Auto Center is certainly truthful to its name!

rosejones31

04/12/2013

Overall

I came to this Business this year and bought a car with my Tax money. I waited long for the tax refund and once I got it I came to five star auto center because a friend of mine referred me to them and she said she loves her car. I was scared to spend all my tax money on a car but I NEEDED a car and Mike helped me find the right car and gave me a discount on the car and took care of all the paper work. I wanted 3 month before I left reviews to make sure everything was good. ( I dint want to jinx it) lol. Im overall happy with my car and I would recommend this business to my friends.

marryd

04/01/2013

Overall

I recently purchased a 2003 Ford Taurus, and I love it! Everything is good overall, and I bought it for a great price. The representative that I worked with was nice and helped me pick the right car. He also gave me a three month warranty. I would recommend this place to anyone that is interested in buying a vehicle.

sjones71

09/30/2012

Overall
2000 Bonneville ssei

Jan 30 2012 I got a 2000 bonneville from five star auto for 3,270 I have had to have my transmission re done 3 different time which I paid an extra 600 dollars for. After only have the car less then 24 hours my car would not move. :( so there for I paid to pay a transmission flushed there told us the day I got the car they would do an oil change and change my battery never got my oil changeand yes the put a battery in my car the wrong size and type I am the mother of 3 small kids and after I taking my car else where to get the battery replaced I was told thtof I had it in my car an longer it would have explored :( it is now oct remember I paid 3,270 for my car I have paid well 1500 in repairs and still not done...but not all is bad mike was a nice person in all and so was his father they did at least help pay for the transmission so in all of you but a car from there take someone with you who knows about cars.

claimed iconBusiness Response11/24/2012

Hey. This is Mike replying to your concern or feedback about your Bonneville. I remmeber you and your car pretty well even through these events happened about a year ago. I do recall you buying this car and a few days later you had an issue with the transmission. however after we inspncted the car for you we found out the your husband had put ENGINE OIL in the transmission. therefor the car stopping moving because the wrong fluid was in the car. I told you We here do NOT flush vehicles and you decided to take it to another place and get a flush. You later called me and told me it was running ok. few days after that you called me again and said it is not moving again. after going back and forth we put a used transmission in the car with a 30 day warranty. we were nice and so were you. so we split the cost of $1500 at $600 on you and $900 on us. you seemed happy but again 20 or so days it went out again. it was under warranty and we installed ANOTHER ONE FREE! We never heard from you since. I wish you would have called me if you had more issues. we do offer extended warranty on all vehicles on the lot! and we thank you for saying that my father and I were nice to you so were you and you lovely kids :-)

This listing has been claimed by a business representative.
jhaider

05/26/2012

Overall
I personally disagree with Lau...

I personally disagree with Laurie, Five star auto center has been the best place to shop for cars, I bought a Jeep Grand Cherokee from them last year, I love my truck, it ran smooth and nothing was going on with it. Before picking up the car they inspected every little thing on it, they were honest and helpful. Since I felt like I could trust them I went in couple weeks ago and traded in my jeep for another car I have been wanting for a while. Their window prices are never final, they are always open to negotiation. Will be going there this weekend to buy a third car from them for my son who is going away to college. Mike and his dad were very friendly, they took care of everything, all I had to do was get in and drive. I highly recommend Five star auto center.

hish88

05/25/2012

Overall
I bought my ford fusion from t...

I bought my ford fusion from this lot a while back... its been serving me GREAT! I just had to oil change it as I went and I have not had ANY issues with it! Gets me great MPG like the salesman told me.. I also got a great price on it!! I have sent 3 of my friends there and received a GIFT for each one of them that got a car! :-D they are all happy with their cars... I will recommend this business to anyone looking for a nice car at a MORE THAN FAIR price!

dynamiclyricist

05/14/2012

Overall
January 13, 2012 I brought a 2...

January 13, 2012 I brought a 2002 Pontiac Aztec from Five Star Auto Center located at 7761 Greenfield in Detroit Michigan. The SUV cost me $3,600 and the vehicle started falling apart the day after I brought it. The first thing I noticed was the brakes were bad. I went back to the dealer and they told me it wasn’t the brakes; it was the rotors. They wanted me to pay them for the repair, but I refused because I had only had the car one day. From that point on, I made one discovery after the next of the multitude of defects held inside my pre-owned car. The housing in the transmission was bad. Again they did not repair this. I had to pay to have it repaired at my own mechanic. It has electrical problems that would cost an arm and a leg to repair along with a host of other troubles. Now the motor has gone out and the car is inoperable. Five Star Auto Center wants to charge me to put a new engine in the car even though I have only had it one month. I tried to resolve this issue without investing more money with them. However, the company wants to change for the repairs, but I refuse to give them another dollar of my money when the vehicle started falling apart the very next day. It is highly unlikely that they were unaware of all the vehicles problems. It is unfortunate and unfair that consumers who spend their hard earned money must contend with business such as this one who refuses to take full responsibility for their product and do the right thing. Five Star Auto Center lacks customer service, operates unethically, are not reputable and should not be able to sell to the public. Please people stay on high alert. Do not venture into this establishment.

claimed iconBusiness Response05/30/2012

Hello. This is Mike, owner of Five Star Auto Center. This review by Laurie is libelous. This is a clear attempt at ruining my reputation by bad mouthing us. I run a professional business and have been in business for over 5 years and 2 years at this Greenfield location. I have never had a problem like this before. She purchased a vehicle from us in January and about 2 weeks later her breaks began to squeak which is typical for a used car which has over one hundred thousand miles on it. We offered to change the break pads for her on the condition that she pay for the parts whereas we would offer her free labor, but angrily refused and left. Nearly a month and 15000 miles later (YES 15 THOUSAND MILES IN 2 MONTHS) she calls and informs me that her motor is making noise. After a discussion regarding the matter I informed her that the car was sold AS-IS and it had been 2 months since we sold it and in addition 15,000 miles. All things considered I, as the owner, was willing to help her with the repairs. She told me her repairs were estimated to be $1200. We offered her half the price on the repairs, whereas she would pay us $600 and we would cover the rest of the repairs even though we were not responsible, we felt that it was the right thing to do. She originally agreed to this. The next day she called us in the morning and said she refused to pay and would rather I pay the entire cost of $1200 to her and she would repair the car elsewhere. Otherwise, she threatened to take me to court. I declined and she took us as (FIVE STAR AUTO CENTER) to court. The judge was quick to throw out her case because the car was sold as-is. She later threatened me personally and my business in the court room and was removed by the bailiff. Two days later her boyfriend came to shop asking if I was still willing to pay her the $600, which I found quite humorous after all that had transpired. I declined that as well. She is not a responsible car owner. She never changed her oil in 15,000 miles and was responsible for the problems that happened to the car. If we are what she says we are, we would not have been PROUDLY serving the metro Detroit area for over 5 years! Thank you and have a great day!

This listing has been claimed by a business representative.

Details

Phone: (313) 914-7969

Address: 7761 Greenfield Rd, Detroit, MI 48228

Website: http://www.fivestarautomi.com

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