O'Meara Buick GMC

Well to start unprofessional service Called the service Dept to make a appointment for my mothers buick was on hold for almost a half an hour so i called back was on hold for another 20 minutes to make a long story short it took 4 days to get a appointment. so my mom shows up at 130 pm on 11-20-14 to have her car serviced she bought the car there they had no appointment my mom had to wait a hour for the guy to come back from lunch the man told her he might be able to look at it in a few hours what a jerk I tried to call the GM got his voice mail left him a message never got a call back this is not the 1st car my mom has bought from them but it is the last. real unprofessional The GM jerk #2 Thank you The Padgetts i rate them -5

Could not have had better attention or service, from the polite, careful shuttle drivers, to the knowledgeable, helpful service representative and technical mechanic. First Rate, reliable and trustworthy...important for a senior.

I had been looking for a new car for about a month. Needless to say, as soon as you ask for an internet quote, you get bombarded with emails and calls daily. Anyways, I eventually found my way to Shortline. Walked in. No appointment. Trevor Roginson happened to be there that day and helped me out. Test drive and everything. What was so refreshing was that Trevor wasn't trying to be "my best friend" or trying to get me in a new car THAT day. Straightforward, honest and simple. No emails the week after. Just a simple thank you call for stopping by and to see if I had any other questions. And only ONE call. It was probably the best car buying experience I've ever had. No pressure, no hassle. If only there were more car sales folks like Trevor that treated potential customers like real people, instead of just another commission check. Thanks dude!