AfterOurs Urgent Care

Absolutely zero stars. The worst experience I’ve ever had in my entire life and I choose to leave because of the EVENING FRONT DESK WOMAN.

Your front desk after hours woman is beyond unprofessional and rude. It makes no sense that she would want to work in the service industry if she is that cold of a human. This was the absolute worst service I’ve ever received in my life. Period. People are coming to your facility because they feel very ill. Show some compassion and be a human. I would not recommend this place to anyone if she is who you have representing the company as the first person you meet when you walk in door.

Watch out! These people are liars. I went on 08/31 for a sinus infection. It was my first time and the front desk said that I did not any payment that day but they took my cc info without charging it. One month later this crazy Jennifer from billing department charged me $50: 1st she said she didn't know why my card wasn't charge on 08/31 and later she said it was the copay payment and that the front desk gave incorrect info. What a chronical liar! I called multiple times but nobody could explain the situation. That crazy Jennifer is rude and she made fun of me over the phone when I confronted her. The billing department is unethical, rude and unprofessional, btw is part of your job to answer the phone!!!

Horrible horrible horrible! I would give them 0 stars if I could. I sat in the waiting room with my sick son for an hour. only for them to take us back tell me his temperature was dangerously high @ 103.6 and make us wait another hour just to see the dr. Then I go to the pharmacy and there's no prescription!!
I will never go back there!!!!!

This place was an awful experience. I brought my 4 year old in tonight for an earache. She was in intolerable pain and the "nurses" knew it. They made us wait for 45 minutes before taking us back to have to wait for another half hour. Not to mention, when we walked into the clinic, everyone at the front desk was on their phones. After we had been waiting in the room for a half an hour, I couldn't take seeing my baby in pain any longer, but they didn't seem to mind. They ignorantly ignored her. So we left and went to the er. Where they were more "urgent" with my child's needs. I DO NOT RECOMMEND THIS URGENT CARE. Horrible customer service as well.

Awful! Couldn't process anyone's insurance right. This place rips you off! Horrible service, can't send prescriptions to right location.

I went in here rather than the ER because I thought it would be faster. Sure it was 15 min till close on a Sunday but business hours are business hours. Visually it was quite apparent I was in bad shape. I left my house in a rush and forgot my insurance card which I almost always have on me. They flat out rejected me without my insurance card, understandable, but didn't offer any solutions. They had my ID and could see that from the address I live only a few blocks away and could start treatment for me while my wife went to get it. We also showed them her ID, same address, and her insurance card which has the same group number. No go, so we left. They didn't say sorry, hope you feel better, or suggest to go get it and come back especially because I live 2 minutes away. This place has absolutely zero interest in the emergency care people. The attitude was pretentious and no sense of urgency was apparent. Do not go here.

I went into this clinic to be seen at 3pm after an infection they treated 3 weeks previously. I felt terrible and needed a follow up. They said they couldn't see me and refused to give me the record of my last appt so I could go to another clinic and have them see what medication was prescribed. They didn't even refer me to a clinic that was opened. They were rude, condescending and refused to help me in any way. When I attempted to call them repeatedly over a 1/2 hour period during business hours no one answered the phone. This is a doctors office. Pretty lame. I do not recommend this clinic if you can find another near by urgent care option. Very unprofessional and not helpful at all.

Went in at Midnight for a headache. The staff was friendly and efficient and I was treated in about 45 minutes. It was a great experience. I was shocked at how little they charged too!