OhioHealth Neurological Rehabilitation - Grady Memorial Hospital

Grady Memorial Hospital is the worst hospital I have ever experienced in my life!! Worse than Marion General which is saying A LOT!! I was in a car accident in January. First of all, I have a list of medications which I carry with me at all times in case of an emergency. I also verbally gave my list of medications to all the emergency personnel and the nurses and doctors. The doctor then verbally instructed me and prescribed me a medication I would have a severe interaction if I were to take it. I knew this quite well and told the doctor and he assured me that it was fine when I knew it was not. *EDIT* Also they mailed a survey to my home in which I submitted the above problem with my phone number included and they never called at all.

So May comes around and my husband is asking me where all our Health Reimbursement Account money has gone. After some digging we discovered this hospital billed BOTH my auto insurance AND my health insurance. And both paid. So this hospital got paid double and they never said anything about it. So here I am two months, nearly three months later, fighting with them WEEKLY to refund the money to my HRA. They refunded the incorrect amount shorting our account $100. And the refunding it incorrectly by not submitting a corrected claim. I am so over this whole thing. The car accident my toddler daughter and I were in was horrible. But I would have to say dealing with this corrupt thieving hospital is WORSE!!!

Please reconsider your choice. Without going into minute details, I had a terrible experience at this hospital in late April last year. Among other things, during my four day stay, the nurses laughed loud and strong in the wee hours of the morning in CCU while people were trying to sleep and get well, would not walk with me to prevent blood clots, refused to let me use the bathroom without several female nurses and a supervisor (also female) present, and to top it off, they ran tests at all hours of the day and night and many multiples of the same tests which resulted in an astronomical bill. I am a very seasoned citizen and was very ill due to what turned out to be a minor problem. I sent a letter along with their questionnaire directly to BH (President of Grady), and then heard from underlings and a lot of "I'm sorrys" were given. Over a year later, (5-9-2013) they issued a bill, (finally) for the service and then I got a call from a collection company on 5-23-2013 even though their bill states that the bill is past due after thirty (30) days. They claim that they sent two other bills and I ignored them. I didn't receive them. I sent a copy of the statement sent after over a year to BH and again, he footballed it to underlings. I called customer service about the collection call and more "I'm sorrys".were given. After I miraculously left the hospital, I secured other opinions and finally got my problem cured with a simple antibiotic pill. GO ANYWHERE ELSE.



PS: The Federal Government affords you, as a patient, rights. Please make sure that you know the law and hold them accountable