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08/05/2011
SEVERE FOOD POISONING! : (
I've had food poisoning before, so I know what it feels like, and within 20 minutes of eating here I was doubled over with shooting cramps throughout my abdomen, vomiting, and diarrhea. I was in this state for about 3 hours until I saw a home remedy online that allowed me to call them and ask for a manager to please call when she got in. I was told she wouldn't be in until 9, so I politely left my number and awaited her call. She did not call. When I called back around 10PM, and explained that I was a regular customer, but would like my $20 back from my last meal, she said, "You cannot prove that we made you sick." I said, "Are you really wishing to lose a customer that has spent hundreds of dollars in your restaurant because of $20?" And she said, "I wouldn't even refund $5."
I very immaturely said, 'What if I got sick in the restaurant and threw up on the floor?" And she said, "Then I would call the police." Then she hung up on me.
This is such a poor way to run a business. I know their sushi made me sick, and I am very disappointed in how they handled it. I know many people enjoy this place, I just wish that the customer service matched the pleasing late hours that everyone enjoys.
Details
Phone: (214) 826-6300
Address: 5631 Alta Ave, Dallas, TX 75206
More Info
- Email Business
- Payment method
- amex, cash, discover, master card, visa, all major credit cards
- Price Range
- $$
- Neighborhoods
- Lowest Greenville West, Central Dallas
- AKA
Nandina Asian Tapas & Sushi Restaurant
- Categories
- Other Information
Parking: Lot, Private
Wi-Fi: No
Attire: Casual
Good For Groups: Yes
Good for Kids: No
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Take Out
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Average
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