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Fax: (972) 243-3309
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Reviews
Very professional and a pleasure to work with. Definitely worth the drive if you need a car. Knowledgeable and honest - a rare find in today's business world. Thanks for helping a young driver get his 1st safe, reliable car!
05/26/2014
The store itself is very confusing - first time I walked in it was on the "employee" side, and nobody was there to help us, or point in the right direction. Second the building itself is a huge failure in terms of "Car sales" design. The warehouse that is attached on the side is 2 cars wide, and there are at least 30 parked in the way back; so if you want to test drive a vehicle, they'll have to move 15+ cars to get yours out, and down the ramp (hopefully they don't scrape anything important on the way down) There's animals that walk around the office, and don't smell the best which in my eyes is very unprofessional. The staff was pretty pushy in terms of trying to get you to sign papers, and personally any dealership that has a "no haggle" policy is one I will not do business with. I did not buy a vehicle here, but the person I was with did, unfortunately. We purchased a vehicle the first week of April, and have YET to receive the metal plates. If you can tell, their website is non-existent anymore, and good luck trying to get a phone call through. The phone line goes straight to "all our agents are busy, try again later" all hours of the day, and there are no options to leave any sort of message. Thankfully the car we bought is still running; maybe we just got lucky this time. I've bought a ton of vehicles in my life, and anyone with common sense should stay away from this place! Also, a select few of the staff members contacted my friend over a social media site and messaged them very inappropriate things. I could not believe it either, but it just goes to show how very unprofessional this for lack of a better word "business" really is. DO YOURSELF A FAVOR AND STAY AWAY FROM METROCREST AUTO SALES!
08/02/2013
I found Chaz very helpful while purchasing my car here at Metrocrest. He had all the paperwork ready and organized and explained everything thoroughly. I would recommend Metrocrest to anyone looking to purchase a used car.
07/31/2013
A big thanks to Rob and the Metrocrest family for helping me and my kids get into an affordable more dependable vehicle. Rob and his co-workers did an awesome job and greatly appreciated. I will definitely recommend them to others in need of a new car.
Thanks again,
Lindsay Purdy
07/31/2013
Metrocrest Sales was very helpful and honest in helping us find the perfect car for our family. We were very pleased with the customer service over the phone and equally impressed when we made the drive to Metrocrest from Louisiana. Thank you Chaz for our Volkswagen Jetta 2.0T!
07/31/2013
The servcie here was excellent. We were able to find a car in very good condition within our price range. The few minor issues with the car were listed and resolved quickly. We will definitely recommend Metrocrest to our family friends.
07/31/2013
I found this car on their website which provided great info and was accurately described. Chaz specifically made a special trip to meet me on a Sunday afternoon to accommodate my schedule. Quick and painless process and now I own a classic car! I would recommend them to ALL my friends.
07/31/2013
I was very stressed over finding a car until my son said go see Rob at Metrocrest Sales, I was treated with respect and he found the perfect vehicle for me. Great service and very helpful. Thank you Metrocrest family.
Laurie Ortiz
2008 Chevrolet HHR
07/31/2013
Wonderful experience, no high pressure dealing. Thought the price was fair compared to other dealers. Will com again when we buy used.
Thank you,
Susie Pierce
2002 Nissan Xterra
07/31/2013
The team was very friendly, Chaz was very nice and helpful to us both, answered all our questions. Good luck Chaz you're a great salesman. Helped us out even though our credit wasn't the greatest.
Linda & Sam D.
07/31/2013
Matias and all the guys at Metrocrest went the distance and made me a very happy guy! I will return & recommend to all of my friends.
07/24/2013
We had a very great experience here at Metrocrest. Matias and Sales Manager JJ gave us A+ customer service. We are completely happy with our purchase and will return to buy another vehicle.
John and Maghan Owens
07/24/2013
After a long week of searching for a vehicle we were the most pleased with Metrocrest Sales. The sales staff is very friendly and helpful. They were very positive even with my not so great credit! I would recommend anyone make the drive to Metrocrest because it's worth it! Thank yo Matias!
P. S. We love Shelby the cat.
07/24/2013
JJ and Matias were very helpful in making the car purchasing process seamless and simple. They pre-approved me prior to arrival and helped select the ideal car to meet my family's needs.
Thank you Metrocrest Team
07/24/2013
I just loved the customer service! Everyone was nice and went the extra mile in makin gsure we were satisfied! Matias was a good guy.
07/18/2013
Rob was a great consultant, he got me through thick and thin. The Grace of God put me in my new ride and Rob put his magic to make it happen. Now I can sell my old car.....lol.
God Bless You
07/18/2013
Matias was very helpful. The service was excellent. They helped me get into a great car!
07/18/2013
Matias & Metrocrest have hooked me up for a second time! On a Lexus and now my new Honda! Great deals, great atmosphere.
Thank you
07/18/2013
Matias was very helpful to us. He cares for his customers and he helps them as if he is buying for himself. I appreciate his help and care.
Details
Phone: (972) 243-7350
Address: 3117 Garden Brook Dr, Dallas, TX 75234
Website: http://www.metrocrestsales.net
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