Dallas Dodge Chrysler Jeep

Horrible Customer Service. Sad to find out that Linda Hammond is no longer there but I can't blame her...Too many bad things to say about this place especially the head service rep!

So, I'll just share the good news! I no longer have to go here and I found LINDA HAMMOND at RICHARDSON DODGE! Already made my service appointment and she was the consummate professional! Good riddance, Dallas Dodge!

DO NOT do business with these people. The Dallas police department has more than one complaint about them. Do not sign a conditional delivery form. They take your down payment; will not file the paperwork to complete your financing, even when your loan is approved. Within a few days, they make a false report to the police that you have not made timely payments and REPO your car. There are plenty of reputable car dealerships in the Metroplex, don't buy yourself a headache by doing business with Dallas Dodge Chrysler Jeep.

When I bought my 2008 Jeep Patriot I have an agreement for $12.95 oil change for as long as I have the car and bring it there. You all know how high gas was in 2008 when they made this agreement. But now they are saying that they stopped honoring the agreement because oil and gas is to expensive.

We’re thankful for a superior salesman and service!



"Posted as a service per authority of the business, review written by customer."

I had came to get an oil change and they didn't even greet me. I waited about 30 minutes and know one came to help me. So I ended leaving. Very bad service !!!!

We love our new Dodge Caravan!! We were dreading the process of buying a new car because of past experiences we had had at other dealerships... but everyone at Dallas Dodge treated us with the utmost respect. I will definitely recommend others to their dealership.

Linda Hammond... my service representative is great... she is always pleasant and helps me on my vehicles with real interest. I have seen her treat all her customers the same way. The rest of the shop has always been very courteous and helpful.

I had a tire rotation that was supposed to be on the car. Luke said I would get the tire rotation . I agreed to this with the 3 years of oil changes. It was not on there but Luke took care of it.

great customer service! Thanks for your help!

I have always been very satisfied.

Cary Murillo, Luke and Misty were all great. Thanks for the wonderful experience! I will be back again for my next Jeep purchase.

Everything was great - Dallas Dodge always takes Excellent care of me. I have already told 9 people how fantastic my visit was. Because I know they will have the same great experience I did.Thanks to everyone at Dallas Dodge for taking care of us! We are thankful to have such a great team on our side. Our own personal pit crew!

service provided at the dealership was and always has been excellent...had a question when I picked up the vehicle...tech came out from the shop area and check my battery...he was very professional and answered all my questions and concerns...very positive experience...will always take my vehicle to Dallas Dodge

Service was excellent., thanks everyone

GREAT SERVICE LIKE ALLWAYS, TWO THUMBS UP!

I am please with the service department. Keep up the great job.

To tell the whole story really quick, I bring the Jeep to get the car detailed and figure since it is at a dealership might as well have my ac fixed as it would turn on full but not on partial. They tell me 500 and it will be fixed, I say ok do it, so I get the Jeep back and the selector for whats blowing, IE face / defrost no longer works correct after they replaced it with a brand new one, Blower motor and some sensor. I ask them to fix it and they tell me thats the way it is supposed to be, see this one we fixed does the same thing... ummmm really guys, another dealership tells me it's an adjustment they should have made while it was apart and no I have to spend another 300 to get that fixed.... Great lack of Service from the "service" dept. Oh yeah and the 158 dollar detail job, all the windows with spots the interior with a new stain and still bugs on the bumper and dirt next to the rear license plate, What a great place they have going over there...

Work was performed ahead of schedule. I am always pleased with the quality of my service dept. experiences.

They did a great job. Great service!

Good service and friendly service people!