More Info

Relax with the Service, Relax with the Price!

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Brands
Carrier, Goodman, Rheem/Ruud, Trane/General Electric, York
Payment method
check, all major credit cards
Neighborhoods
Redbird, Southwest Dallas, North Central Dallas
Languages
English, Spanish
Categories

Reviews

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jackie.gillenwater.9
Edited: 02/05/2017
Overall
Very prompt, very knowledgable...

Very prompt, very knowledgable, reasonable priced, very considrated, had my air condition up and running in just a short time...I would highly recommend this company to family and friends...
Thanks for speedy service

AB
Ariela B.

08/10/2014

Overall

8/10/2014

My AC went out late on a Saturday night on one of the hottest days of the summer so far. I called Humberto at 11pm and he was very helpful right away. Asked a lot of great questions to get an idea of what was happening. He was out first thing Sunday morning and diagnosed the problem right away. My house is now cooling so fast and a very happy customer. Thank you so much!!

mio.powell

08/03/2014

Overall
A Relaxed Experience

Our A/C went out overnight. I called A Relax at 9am and left a voicemail within 2 minutes I received a call from Humberto. He asked me a few simple questions about my unit and said he would there within the hour. True to his word he was on time and with all the necessary parts needed to fix my unit. Humberto is very knowledgeable and competitively priced. Definitely keeping his card on hand.

msepsie

11/29/2013

Overall
Mattie o. I was shown what was...

Mattie o. I was shown what was needed to repair my A/c. Good customer services.Mr. Trillo arrived at the scheduled time. I recommend this company for your heat and A/c services. Price very addfordable.

alilyn20

09/30/2013

Overall
AC repair

They work great with good price! Our ac wasn't working for a couple of days and I found this company on yp with very good reviews. They arrive on time and figured out what was the problem right away. In no time our ac is working perfectly. They are highly recommended!

Overall

My Air Conditioning went out on 08/16/2013 In the later part of the evening. I called A Relax Service Heating & AC, Mr, Humberto is the MAN. He arrived @ my residence within 30mins. Had my services up and running within the next 45 mins. What excellent service I would recommend A Relax to my friends, co-workers and neighbor. Thank you A Relax!

ericautorescue

06/13/2013

Overall
SUPERB SERVICE!!!

Mr Humberto came out to look at my Ac and told him I had it service in the past and that I just needed to be top off.he cleaned the condenser and added about 3lbs of freon and my Ac is ice cold again.best price in town and superb service I will recommend a A relax to all my friends

HT
Humberto T.

05/14/2013

Overall

My ac stopped working last night and decided to call this company, Mr Humberto arrived this morning at the agreed time, thanks God he had the part on his truck and in less than an hour and we had cold air again, I'll keep using this company

sweethome

04/16/2013

Overall

Very prompt and fair price,I would highly recommend this company to anyone.

medivh

10/08/2012

Overall
We decided to call Humberto af...

We decided to call Humberto after reading these reviews when our AC stopped cooling. He came out on a Saturday while it was raining and diagnosed our issue, a dead compressor. We had another company come out for a second opinion - they said our compressor was out of warranty when in fact it was under warranty and they were going to charge us three times what Humberto quoted us. Humberto is very prompt and professional, and we would use his services again.

aorona

09/10/2012

Overall
This was a great service. He c...

This was a great service. He came right on time, he was friendly, and he diagnosed the problem quickly. He was very informative about what was wrong about our A/C unit and he was also informative on how he was going to fix it. He repaired it quickly and also gave good advice on A/C. We were really satisfied with the service. I recommend it!

_jesus_

08/27/2012

Overall
Overpriced. Doesn't have the ...

Overpriced. Doesn't have the resources big companies have to correctly troubleshoot the problem. Good for basic problems.

claimed iconBusiness Response08/27/2012

This is a false review,I never went to service this coustomer,we are able to fix small and bigs troubleshootings,my coustomers are always happy if not money back! :)

This listing has been claimed by a business representative.
juanfernando

08/04/2012

Overall
My A/C gave out last week and ...

My A/C gave out last night and it was pretty hot in the house. Humberto came early in the morning. luckily he had the part in the truck and got it fix in half an hour inexpensively. I will call him again.

aebanana4

08/02/2012

Overall
This guy is great! He was at ...

This guy is great! He was at my house within an hour of calling to schedule an appointment. He explained exactly what was wrong and had my AC up and running within 30 minutes. I definitely recommend this guy!

texastoohot

07/27/2012

Overall
Humberto was very nice and had...

Humberto was very nice and had my ac unit working in no time. He showed me the work he was doing and explained it to me in easy to understand terms. Humberto also told me how I could improve my efficiency, and explained the price but then said, " but that's not what you need. You need this part (the actual motor) to get the unit running to cool your house down."

He was more interested in fixing the problem with my ac and getting me back into a comfy cool house than ' trying to make a sale' when someone is in a vulnerable situation. Definitely call this guy!!

Thanks Humberto

Overall
My A/C quit working Friday nig...

My A/C quit working Friday night. Called Relax Service at 6 in the morning to come fix. He was out by noon, knew exactly what was wrong, most importantly had a replacement part with him, and within 30 minutes had my A/C working again. When checking the Freon, he showed me the pressure before doing anything and let me know I didn't need any. Nice doing business with an honest person.

oldcam

05/05/2012

Overall
A Select Service

Umberto Trillo came out on Saturday right on time. He is the most honest technician I have ever dealt with and he knows his stuff. After evaluating my situation he showed me what he needed to do and how much it would cost. He actually weighed his freon bottle with me watching and then weighed it in front of me again after he added it. When he left my AC was running like a top.

I recommend this person highly to everyone.

misty.rios.7

05/02/2012

Overall
I got amazing service from Hum...

I got amazing service from Humberto! I called late afternoon and was able to get an appointment the next morning. He arrived promptly, explained everything to me, and was very friendly. I received wonderful customer service and plan to call on him again when I ever need to:-) I would definitely recommend anyone calling him.

cmadison

04/23/2012

Overall
Amazing service

Wow, I called Humberto late in the evening needing ac service and he was able to help me right over the phone. He will definitely be my go to guy for a/c from now on! Thanks Humberto!!

Details

Phone: (214) 251-5034

Address: 5850 Belt Line Rd, Dallas, TX 75254