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Fax: (559) 298-4805
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Reviews
11/18/2012
Just had my first visit to Aquatic Pets today. I was very impressed!! They have a ton of saltwater fish and coral along with a great deal of aquariums and supplies.
The staff was very helpful and not pushy.
06/24/2012
've been in the hobby for over 25 years. After a long hiatus I decided to set up a new tank and give it another shot. I went to various places in Fresno-Clovis and outside the Valley as well. I visited aquatic pets and found the staff knowledgeable and helpful well beyond what I found elsewhere. I've been doing business with Aquatic Pets for well over a year now. Store deals exclusively with salt water fish and invertebrates. No freshwater anything. Even though the place is relatively small, they are well stocked and can get anything you need quickly if they don't stock it. Prices are comparable to big box stores. Some items are priced higher, some the same, some lower. They do give you a better price if you pay cash or debit than if you pay with a credit card. Good selection of fish and unlike some of the other ratings, I have not been able to find ONE dead fish in their tanks -ever. In fact, I've been unable to buy some fish that were deemed to be potentially stressed because the staff would simply not sell it in that condition. As others point out, they do not have a "warranty" on their fish. Learned many years back that the best warranty is in my opinion to go to the store and see the specimen for a week or two (or longer) before making a purchase or have a nice quarantine tank set up at home for new arrivals. I found Aquatic Pets stands behind the products they sell and have had the owner, Bryan, OK the exchange of two problematic UV sterilizers (both different brands, different models) at no charge. The staff have always offered options when selling equipment and have pointed out the pros and cons of every item. Most recently tried to get a new skimmer and was shown every type and price available, ultimately decided to keep the one I have and that was no big deal, no push to try to sell something thats not absolutely necessary.
The biggest advantage over other shops is service. The staff are quite knowledgeable and willing to guide you through the process of setting up fish and reef tanks with relative ease. They offer water testing for customers for free and advice on correcting problems found. Personally, I have not had any problems with the health of the fish bought from Aquatic Pets and actually have fish that have been in the tank for as long as the tank has been set up (15 months now). I've been successful with their invertebrates as well. After previous failures with keeping corals, I can say their guidance played a great part of the current success. As some have pointed out, their selection may not be as wide as other stores at times but specimens are in great condition and you can always ask when the next shipment will arrive. I trusted Aquatic Pets enough that they provided maintenance for my home aquarium while I was away on a trip earlier this month of June. Bryan will even answer questions if you text him to his cellphone during business hours. To my knowledge none of the other shops in town provide this level of service (only one I haven't been to because of their hours is Seven Seas).
In summary, I highly recommend this shop for the serious salt water aquarium hobbyist without any reservation. You can't get their level of service from other area stores and the quality of their stock is second to none. Yes you may pay less for damsels at other stores but you often end up paying for cheap diseased, stressed and infested fish that will ruin your tank as well.
06/16/2012
This was the cleanest aquarium store that I have ever been in and I have never seen such a huge selection of saltwater fish and coral!!
They helped me upgrade to a larger tank for my cichlids but now I am thinking about starting up a marine aquarium because the fish have gorgeous colors!!
I highly recommend this store!!
06/14/2012
Nice place. i just bought a new reef tank from them and I couldn't be happier!!
11/27/2011
I was shocked to see those past reviews. I have been a customer of this shop for quite some time and never have I seen or heard foul language. Everyone is always very helpful and willing to give advice even if I don't make a purchase. Also, if the owner was racist why would he hire a 6' Mexican guy?! The tanks are always in great shape and the animals always look bright and healthy. Amazing quality compared to other local pet stores. I have made the mistake of going to the "cheaper" options and I was always disappointed. If you want quality and helpful advice, this place is perfect!
06/17/2011
THE WORST PLACE EVER!! the owner needs to find a new job and stop working in the customer service industry. He does not pay his employees, as they run his store from him. Bryan owns a former employee wages for 5 months of wor. He Hides money from the government by not paying workmen's comp or disability. He will not give you the time of day if you are not willing to pay a lot for supplies. He is a raceist and hates the gay community. I would NEVER shop there.
03/07/2010
I will never shop there again, Poor fish quality, Poor coral quality, and the worst customer service I think I have ever encountered. This was my third time going in there. The fist two times were bad experiences as well. I went back this time to give them another chance to have my business and once again I walked out shaking my head. It's really a shame...
If there was a 1/4 star I would have chose that....
06/08/2009
The staff was great and alot of help. I love my tank. I would not shop anywhere else!!!!!!
01/19/2008
I would not do business with this store again. Ways they can improve ? Take customer service classes so they know what it means to be helpful and polite.Instead they were rude .
Details
Phone: (559) 298-4549
Address: 135 Shaw Ave, Clovis, CA 93612
Website: https://www.aquaticpets559.com
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