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The Ritz-Carlton

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OPEN NOW
Today: Open 24 Hours
Years in Business icon
34 Years
in Business
BBB Rating icon
Accredited
Business
Amenities:
Has Wifi
(216) 623-1300Visit WebsiteMap & Directions1515 W 3rd StCleveland, OH 44113Write a Review

More Info

General Info
The epitome of Midwestern hospitality and a luxury downtown Cleveland, Ohio hotel, The Ritz-Carlton, Cleveland features an ideal heart-of-downtown location near attractions like the Rock and Roll Hall of Fame and Museum. Relax in well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland, and enjoy our hotel's exceptional dining at TURN Bar + Kitchen.The epitome of Midwestern hospitality and a luxury downtown Cleveland, Ohio hotel, The Ritz-Carlton, Cleveland features an ideal heart-of-downtown location near attractions like the Rock and Roll Hall of Fame and Museum. Relax in well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland, and enjoy our hotel's exceptional dining at TURN Bar + Kitchen.
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BBB Rating
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Extra Phones

Phone: (216) 623-1492

Phone: (216) 902-5255

Fax: (216) 623-1492

TollFree: (800) 535-4028

Brands
The Ritz-Carlton
Payment method
master card, visa, amex, all major credit cards, discover, cash, company card, debit, diners club
Neighborhood
Downtown Cleveland
Amenities
Meeting Facilities
AKA

The Ritz-Carlton, Cleveland

Ritz-Carlton Cleveland

Muse At The Ritz-Carlton

Other Emails

Categories
Other Information

Wi-Fi: Paid

Reviews

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tonytone421

12/14/2009

Overall
Decieving

I recently stayed at the Ritz, which wasn't all it was cracked up to be in the first place. The room was nothing special, just like any other hotel room. The thing that really agrivated me was the unauthorized $100 charge that I wasn't informed about. The charge was to cover anything used while at the hotel, damage, snacks, ect.. It was a "hold" that I was never informed of! This "hold" put my bank account into overdraft, which caused several overdraft fees. When I talked to the accounting department, they were very rude! They gave me the run around, told me I had to call my bank to release the chage. My bank never heard of these procedures before, so they gave the ritz rep an 800 number to call, and request the charge to be lifted. This charge sits in your account for 3-5 days.. Very poor customer service! No communication whatsoever! Regardless of that, the room was not worth the price, even with the discount.

piqua41

01/23/2008

Overall
What You'd Expect From The Ritz

This elegant dining destination is five star everything - food, service and price. A special place for a special occasion.

Details

Phone: (216) 623-1300

Address: 1515 W 3rd St, Cleveland, OH 44113

Website: http://www.reineckersbakery.com

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