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Reviews
03/08/2013
Ray and his crew at Done Right Auto are wonderful, caring, trustworthy gentlemen. They answer the phone, give quotes and I feel that their prices are very reasonable. When I have an issue, I call and ask if they have time to look at it. I have been there so many times that they know my voice, but I've seen the care and concern that they extend to others that are coming in, looking for help for their car. My most recent repair included, front rotors & pads, front stabilizer links and inner bearing that were pressed into the steering knuckle. They don't use cheap parts - because they don't want you have issues from using these kind of parts. Parts and labor on that last repair came in at just under $950. I called 4 other places and I believe that my bill would have been higher had I gone somewhere else.
12/13/2011
My mother and I tried them on a chance when they first opened because they were a local business. Right from the start the owner was extremely personable and went out of his way to describe and show us what was wrong and what needed fixing. Never once did I get that "shady" feeling that we all know so well from dealing with mechanics of lesser ethics. The owner and his crew are top notch and their prices cannot be beat.
$600.00 total brake line replacement, $1200.00 quoted at the dealership! $250.00 out the door door for brakes and an oil change!
You can trust Ray and his crew. They have a loyal customer in me!
07/16/2010
I took my car there because it was close to my house and was very impressed by the great service I received. I will continue to take my car there and my husband's car there.
05/31/2010
AFTER TAKING MY MITSUBISHI 3000 GT EVERY WHERE TO CHANGE MY TIMING BELT AND WATER PUMP,ALL THE SHOPS THAT I VISIT DON'T WANNA GET INVOLVE WITH THIS COMPLEX ENGINE OR THEY WANT OVER 1000$ +TAX TO DO IT.
DONE RIGHT AUTO CHARGE ME 295$ IN LABOR AND 200$ IN PARTS ONLY.
I'M VERY HAPPY WITH THEIR WORK AND THAT CLEAN ADVANCE SHOP THAT THEY GOT.
Details
Phone: (216) 486-0890
Address: 463 Richmond Rd, Cleveland, OH 44143
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