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Dr. Michael Phillips, MD
NEW PATIENTS
Primary: Pain Medicine Specialist
Sub-Specialty: Pain Medicine - Interventional Pain Medicine
Additional Specialties: Family Practice, General Practice, Dr. Phillips was the first doctor in Dallas Fort Worth to perform Autologous intradiscal stem cell (BMAC) injections for lumbar disc disease and also the first doctor to perform cervical spine intradiscal stem cell injections.
Fax: (817) 558-4602
Phillips Michael S MD
Specialties: Family Practice, General Practice, Dr. Phillips was the first doctor in Dallas Fort Worth to perform Autologous intradiscal stem cell (BMAC) injections for lumbar disc disease and also the first doctor to perform cervical spine intradiscal stem cell injections.
Obviously nothing has changed, called left messages, still have not received a call back, had to cancell a procedure due to a cold need to reschedule and can't seem to do to so, they put on medication that states to not abruptly stop taking and you can't get them to give you a call back to refill, terrible patient care !!
There is a lack of commuincation. The office doesn't return calls and can't work effectively with Savon Pharmacies.
I called with some advancing sysmptoms and asked what I should do, The office (assume the Nurse) said she would talk with the Dr....they never called back
I went through the refill process as instructed. It has been 31/2 days and I'm still waiting for a refill. The office says they didn't receive the request and the pharmacy says they sent the request...not the first time this has happened!
Dr .Phillips has a great bedside manner and seems to be an effective Pain Mgmt. Professional. I believe he would not want his customers treated this way. If he knew what was happening I think/hope he would fix the problem.
If I was not afar along as I am in resolving my pain issues I would go to another Clinic.
Since this review (above) the office staff and communication with me has improved 100%...Thanks for listening to your customer!
Phone: (817) 558-4600
Address: 2010 W Katherine P Raines Rd Ste 500, Cleburne, TX 76033
Website: http://pinnaclepainmed.com
506 N Ridgeway Dr, Cleburne, TX 76033
2010 W Katherine P Raines Rd Ste 300, Cleburne, TX 76033
2010 W Katherine P Raines Rd, Cleburne, TX 76033
825 N Nolan River Rd, Cleburne, TX 76033
203 Walls Dr, Cleburne, TX 76033
203 Walls Dr Ste 205, Cleburne, TX 76033