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(513) 347-7750Visit WebsiteMap & Directions2316 Ferguson RdCincinnati, OH 45238Write a Review

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Higher Standards.

General Info
Our name may be Tire Discounters, but don't let that fool you - tires are just the beginning. We do more to make your tires last longer. We can inspect, recommend and fix almost everything you need to get your vehicle up to speed. Our services include new tires, alignments, oil changes, brakes, custom wheels, shocks and struts, performance upgrades, batteries and other automotive services for both your personal and fleet vehicles. Learn more about our incredible services we offer by calling us today. We're closed on the following holidays: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas.
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Services/Products
ADAS (Advanced Driver Assistance System) Calibration Air Conditioning Service Alignment Auto Glass Battery Brake Fluid Exchange Brakes Coolant Fluid Exchange Custom Wheels Fleet Services Fluid Services Fluids Oil Change Performance Upgrades Power Steering Fluid Exchange Shocks & Struts Suspension Tire Installation Tire Repair Tire Sales Tires Transmission Fluid Exchange Wheel Alignment Wheels Wiper Blades
Brands
BF Goodrich, Bridgestone, Centric, Continental, Cooper, Dunlop, Falken, Fierce, General, Goodyear, Hankook, Kenda, Kumho, Michelin, Milestar, Monroe, Nankang, Nexen, Pirelli, Starfire, Toyo, Valvoline, Westlake, Yokohama
Payment method
visa, master card, amex, discover, mastercard, check
Neighborhood
Westwood
Associations
Auto Glass Safety Council,Automotive Fleet Leasing Association (AFLA),Motorist Assurance Program (MAP),NAFA Fleet Management Association,National Institute for Automotive Service Excellence (ASE),National Windshield Repair Association (NWRA),Specialty Equipment Market Association (SEMA)
Categories
Other Information

Specialties: Free Alignment with 4-tire purchase ($129.99 value)

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scottchad

05/09/2010

Overall
Terrible Everything -10stars

I took my '05 350z Roadster in to have new tires put on.



Arrived to pick up car to find that the wheels were filthy. Not dirty, FILTHY.



Seeing the condition of the wheels I took a closer look only to find that every wheel on 2 adjacent spokes had scratches in the exact same spot, symmetrical to the curve of the wheel. Further looking showed obvious impact wrench dings at every wheel lug well. When I pointed this out to the service people I was not met w/an apology or explanation but rather "it's only on two spokes, if it was us it would be on all of them" and "that's road rash" then finally "bring it back tomorrow and I'll try and buff them out".



I had just had the car through Nissan's certification inspection process in which, among other things, they checked the alignment. It was perfect. Now the car pulls left so much that I have to keep the wheel cocked to the right to go straight.



The car had no 'shakes' or 'shimmies' at any highway speed now it vibrates considerably @53, 68 and 81mph. They seem to have attempted to "hide" this by radically staggered air pressures (FR 36, FL 33, RR 37, RL 41).



By using your company I have "saved" my way into an additional 100.00(min.) to have the tires re-balanced and 125.00(min.) to have the alignment fixed.



From their site:

"Here at Tire Discounters we value you as a customer and want to serve you to the best of our ability."



Really?

Really disgusting.

Details

Phone: (513) 347-7750

Address: 2316 Ferguson Rd, Cincinnati, OH 45238

Website: http://www.tirediscounters.com/store/ferguson

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