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(312) 943-9200CallVisit WebsiteVisit WebsiteMap & DirectionsDirections644 N Lake Shore DrChicago, IL 60611Write a ReviewWrite Review

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Pit R.

10/19/2015

Overall

Not a bad hotel, is in a great area downtown. The service was pretty good even if the rooms were a bit small. The one downside is that they are also a bit expensive for what you are getting.

dougs80109

11/10/2010

Overall
Outstanding service, great lakefront location

This was my first time staying at a W Hotel. I was more than satisfied with the accommodators (super comfortable bed) and the service was outstanding Example: call for wake-up call, set time then I was asked if I'd like a follow-up - snooze button call. When called in the morning received call from real person who asked if they needed to call again in 15 minutes. Service greatness. I'd give the W 5 stars, but the modern/tiki design is not in line with my own personal taste. That said, great hotel.

enimsaj

04/29/2008

Overall
Surprisingly disappointed

Made a reservation for a room w/a view of the lake by credit card. Was not told that I had to be there at a certain time. When my friends and I finally made it there, we were given a room with the view of A BUILDING!!!

Requested a different room (in a hurry due to plans), stayed on the phone for TWENTY MINUTES arguing with a customer service rep. who said I lost my view of the lake because I checked in late? Since we were in a hurry we left one of our friends to stay in the room (the manager was to call back). We came back to find our friend sitting in the lobby w/our bags. They moved the room. Got to the room, it reaked of cigarrette smoke, the carpet had an anonymous "wet spot" in front of the TV by the window that would stay wet through the night on to the next day. The bathroom door would not slide shut. Anyone sitting in front of the mirror that was by the door could see everything.

However, the bed was comfortable. The food service was great. The ppl. who delivered the food were great. Then... what we came there for, the view, was great. Although on the 8th? floor. I would not recommend Hotel W just because of the cust. serv. rep. on the phone who told me "I lost my view when I decided to check in late." O, let's not forget the smoke and anonymous "wet spot." :(

Details

Phone: (312) 943-9200

Address: 644 N Lake Shore Dr, Chicago, IL 60611

Website: http://www.wchicago-lakeshore.com

More Info

General Info
See the Gold Coast of Chicago like never before at W Chicago - Lakeshore. From our perfect location on Lake Shore Drive, our hotel provides unlimited access to the best of Chicago, Illinois. During your stay in one of 520 sleek hotel rooms and suites, you can enjoy waterfront views that are absolutely unrivaled while you plan your next adventure. Meanwhile, stay active with the latest workout equipment at FIT or make a splash at WET®, our heated indoor pool. When hunger catches up to you during your visit, beat it like never before with seasonally inspired American cuisine at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.See the Gold Coast of Chicago like never before at W Chicago - Lakeshore. From our perfect location on Lake Shore Drive, our hotel provides unlimited access to the best of Chicago, Illinois. During your stay in one of 520 sleek hotel rooms and suites, you can enjoy waterfront views that are absolutely unrivaled while you plan your next adventure. Meanwhile, stay active with the latest workout equipment at FIT or make a splash at WET®, our heated indoor pool. When hunger catches up to you during your visit, beat it like never before with seasonally inspired American cuisine at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
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Services/Products
Features:Non Smoking FacilityPool: IndoorProperty Amenities:24-hour Front DeskRestaurantElevatorBusiness CenterLaundry FacilitiesRoom Amenities:In-room safeCribs/Infant Beds Available
Brands
W Hotels
Payment method
discover, all major credit cards, debit
Neighborhoods
Streeterville, Central Chicago, Near North Side
Categories
Other Information

Parking: Paid, On Site, Valet

Wi-Fi: Paid

Wheelchair Accessible: Yes

Outdoor Seating: Yes

Good For Groups: Yes

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