More Info
- Email Business
- Extra Phones
Phone: (773) 276-8427
Fax: (773) 772-2216
- Services/Products
- Chairs, Futons.
- Payment method
- all major credit cards, amex, discover, master card, visa
- Location
- Riverfront Plz
- Neighborhoods
- Northwest Side, Bucktown
- Other Links
- Categories
- Other Information
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Price Range : Average
GalleryView all (1)
Reviews
12/28/2011
Do not go to this store no matter how good the deal they promise you, as they will not deliver on their promises! We ordered an expensive couch, were promised delivery 5.5 weeks later as the couch had to be ordered. After confirming the week before that everything was in place, the NIGHT BEFORE delivery, 3 different employees called with different stories and rudely told us that parts of our couch would not be available for delivery the next day despite their promises. They called us multiple times during the day, changing their story with no explanation for why they gave away our merchandise we had already paid for. The employees were rude, did not apologize for their error, and just kept saying " do you want it or not?". Had we accepted part of the couch, they couldnt promise when the rest would be in, maybe not for another month, but once we accepted part we couldn't return it. They did not explain any of this to us when we purchased the couch.
It is worth the extra money to save yourself the headache and go elsewhere!!!!
12/13/2006
Provided by SuperpagesI have been waiting 3 weeks for replacement screws for a $ 2,000.00 bedroom set from Harlem. You would think they would be happy to just give me the screws. I have had nothing but trouble and the run around. I would rather pay the additional money at a competitor than to ever shop at Harlem..EVER AGAIN, even if it was FREE I would NEVER shop there.
11/23/2005
Provided by SuperpagesTheir associates do not care about the customer. It is evident it is all about the sale. Bad ethics, bad customer service!!!!
Details
Phone: (773) 772-2004
Address: 2575 N Elston Ave, Chicago, IL 60647
Website: http://www.theroomplace.com
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