Talro Auto Insurance

Best insurance in town thank you janett ortiz for helping me get good insurance not only did I insured 2 cars but thanks to janett for such friendly service she's awesome great customer service very friendly and helpful if anyone is looking for good insurance and cheap talro is the place to go make sure you ask for janett ortiz amazing rep thank you

Steer clear from this business as far as you can. First off, TERRIBLE customer support system in place where they make you jump around multiple representatives just to take payment as if they are a large company with multiple branches where in reality they're not. Second, they quote your rate at one price and hike it up when payment time comes around. Overall, a pain to work with and you're better off paying another company more than getting this sort of service. Quality over price.

I used Talro through the recommendation of my dealer, I was buying a car, my usual insurance company wasn't open, and I needed coverage before I could leave. BIG MISTAKE! I made a payment that day over the phone, but didn't end up taking the car. I called them, told them, and they said they canceled it. A month later, I got a bill in the mail, called them again, said it was canceled and not to worry about it. This went on for months, even after I sent a certified letter instructing them to cancel via certified mail as requested. Finally I got a letter saying I was being canceled due to lack of payment and I now owed a deposit to be reinstated. This was in January of 2008, I am still to this day waiting for my refund check for what I paid, I've received two checks for the wrong amount, when I called again today after receiving the wrong check, I was transferred, as usual, to several people that didn't know what they were doing, and told the check I was sent was no longer valid because they closed their checking account due to fraud. So, if I had cashed it, it would have bounced and I would have banking fees on top of everything. I was told I would receive a call back in an hour so they could look into the matter, it has been 3 and I haven't heard anything. SKIP IT!!!!! They are very unprofessional, I'd hate to think how service would be if I was in a car accident!