Lake Shore Healthcare & Rehabilitation Centre

This place is dreadful. The people seem nice but are very sneaky! Not to mention you have co-workers dating , which is definitely a conflict of interest. They could use a lesson in professionalism!!!

What these people did to my mother should be criminal (and I believe it is). In a word she was neglected. I placed my mother here for a short-term stay for rehabilitation at the suggestion of her primary doctor (a pathetic a excuse for a doctor it turns out).



These people showed me their nice rooms and "fancy" facility. However, once admitted, we were given a room that was too large, too noisy and too far from the nurse’s station. The nurses and CNA claimed to be attentive but you had to beg them to do basic things like change dirty sheets, help them to get dressed or used the bathroom. My mother was unable to walk (the reason for being in rehab), I often had to lift her in and out of her bed and wheelchair because they staff was “too busy”. I often found them just sitting around in cafeteria on the lower level. NOT on the floor they were supposed to be monitoring.



My mother was actually became fearful of the staff and didn't want me to complain due to fear of retaliation. They stole her money, talked down to her when I wasn't around and roughly handled her.



I visited everyday (even spent the night a few times) to offer support and encouragement. But they staff would just lie to my face about how they were treating her, make-up stories about my mother's health, lead me to believe her weakening condition was "normal", When she started to forget who I was I became alarmed and had her taken to the nearest ER.



By the time I got her out of there, she was half crazed with fear and from the ER doctors assessment, at death's door. She was only suppose to be there for a month and they nearly killed her. Her condition was so bad that she died 7 days later.



I know people are going to think I am making this up. But I would never lie about my mother. What these people did was monstrous. The fact that I fell for their lies haunt me to this day. I will NEVER forgive them for what they did to my family.



I have called the city and launched an investigation. I doubt anything will come of it because they never got to see what really happened. Besides these people are world-class liars and will probably do anything to keep their doors open and that money rolling in.



I beg of you, don't put your loved on in this place.