Mazda Of South Charlotte

These are the most unprofessional unreliable and cunning jackals of all auto dealers I have interacted with over the past 20 years. In my experience with all of them last week - with Jamie(used car manager), Scott (internet sales manager) and Mike(new car manager), they are all in it together to spin a yarn and Dupe customers.

Sincerely do not waste your time with them. They do not have ANY BUSINESS ETHICS.

I originally entered my pre approval online april 29th, the manager scott touched base with me quite a few times before he finally called on friday the 2nd and said now is the time to come in, i was approved and they were also doing a deal on trade in's. This was great timing considering that i owed 6500 on my jetta when it was only worth 4000. When i walked in scott matched me with Carlos and said he will take care of you. Carlos did every bit of taking care of me and my needs and wants in a vehicle. Unfortuntly my credit score isnt thay great and i was upside down on my at the time current vehicle. We originally looked at the 2015 cx-5, it was my original goal to get a compact suv but after sending in the deal it was going to be way out of my price range monthly, they worked and attempted to tweek the deal in every way possible to get it to work for me, they dropped the price of the car drastically and even added 3 thousand more than my trade in was worth. I was unsure with the deal so they suggested we look at something smaller. Carlos did a great job of explaining the pros, cons, advantages, monthly gas cost and any future mechanical cost i would be looking at. At no point did i feel like i was being taken advantage of, carlos was concerned with my very concerns and this made the process much more pleasureable and stress free for a young woman that in any other case would be taken advantage of. After about 6 hours of weighing out my options and being explained my range with my credit score in detail i decided to get the 2014 mazda 3, it had some of the good features i was looking for and was in a better price range for me. Paper work was a flash with chris and moe working as a team to get it done yet explaining it at the same time. They also didnt shove anything down our throat that was unnecessary which was appreciated. Also wanted to point out that Carlos is a saint, along with chris and moe as well i have a 2 year old daughter who is usually somewhat of a burden to someone trying to conduct business of course but carlos treated her like a princess letting her hold his phone to watch a clip from frozen and showering her with goodies like cookies and balloons. Our experince at mazda of south charlotte was great because of many factors and i will be sending everyone i know there because they can work out anything for anybody. Thanks for my new car mazda i LOVE it :))

I emailed a lot of Mazda dealers trying to get the best price on a new Mazda, and many did not respond, and those that did, I got the best price here. The associates were surprising low-key. I kept expecting the typical pressure, but instead I got "here's our price, let us know when you're ready to buy." I've been buying new cars since 1983, and this was one of the best experiences I've had.

Everyone I have worked with at this dealership has been very cooperative and friendly. My Mazda had to have the air conditioning repaired and it was still under warranty. There were no hassles and the job was very satisfactorily done.

David was very helpful and accommodating. Always found the answers to our questions.

The salesperson (Terry) was very informative about the car I was interested in and how it handles and how it would drive. He was very helpful and persuasive in getting us the car.

I was impressed with the overall knowledge of each sales person. Normally I'm given the run around until someone knows the answer. They made the whole process more bearable and actually enjoyable.