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Crysstyles Hair Boutique

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Today: 9:00 am - 10:00 pm
(919) 358-6722Visit WebsiteMap & Directions410 E Mccollough DrCharlotte, NC 28262Write a Review

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TB
Tawanda B.

09/10/2014

Overall
Zero Stars

Crystal Bella did my hair in July 2014. I found an ad that she was running on her website for a $120 sew-in so I scheduled an appointment for the following week. I received a confirmation email that same night with the price of $120. The email stated that no appointments were guaranteed without verbal or text confirmation. I didn't really understand the purpose of a verbal confirmation since I was already receiving a confirmation but whatever. I sent a text message to the phone number supplied in the email. In my message, I stated that I had just scheduled an appointment and wanted to make sure I was requesting the appropriate service. I received a response saying that simply said "yes". The day before my appointment, I received another confirmation email and I sent her another text message but never received a response. The next morning I realized that I had no address for the salon so I attempted to call Crystal Bella several times with no answer. I finally found another phone number for her and called that number. She answered and was slightly rude because she thought that I had just scheduled the appointment. I told her that I scheduled the appointment a week ago and asked if we needed to reschedule. She said no, then she told me to bring $180 cash and she would text me the address. I told her about the price that I booked and she said that she wasn't running any specials but she might could do it for $160...this annoyed me and I really should have just found someone else to do my hair at this point! But I was leaving that evening for vacation and didn't have a lot of options. When I got to the address that Crystal Bella gave me, it was an apartment where her kids were sleeping. I felt that she rushed through my hair, but not before talking junk about the "cheap" choice of hair that I purchased. My hair was lumpy and not styled when I left! She actually tried to send me out without trimming or curling it! I ended up paying her $160 even though I showed her both emails and the text message that she sent me confirming the price! I felt hustled!!! I'll never go back because hair appointments should be relaxing and stress free!

XB
Xant B.

09/08/2014

Overall

She is Backkkkkk , I'm so happy my Stylist is Back in Queen City Permanent !! It was torture for me trying to find Stylist to service me when she was gone . I love my hair doo Bella!!!

BW
Brandy W.

09/05/2014

Overall
I Heart This Stylist

Let me say, for anyone who is looking to get a full sew in, Crystal Bella is the place to go to. Crystal did my hair and she did a FABULOUS job!!!! I live in New York and flew to Charlotte for one day specifically to have Crystal do my hair, and she was well worth the trip. My sew in looks natural and I love the hair and lace closure that I purchased from Crystal...She have great quality hair.!



I would highly recommend anyone to go to Crystal Bella studio and have her so your hair!



Brandi

CG
Chelsea G.

09/04/2014

Overall

My hair is happy again!!!!! My hair missed Crystal Bella ' love my Virgin Hair and my CBella install !! It pulls up so easy in the ponytail , I need that to workout .

MN
Mil N.

09/02/2014

Overall

So Natural , my hair looks better than it has ever looked.... I'm new to the area, and ran across Crystal , and I'm happy I did .... The hair that I purchased from her is beautiful! Everyone keeps asking me who does my hair .. I'm happy ill really be back!!

SJ
Sarah J.

09/02/2014

Overall
Loveee My Hair

I had to write a review, But I was surprised to see the negative review... I love my Hair, Crystal Was Quick , Knowledgeable , And skilled in her craft.. She informed me that I would need to come with my hair washed , and that She would be working from her Home.. Her home was Beautiful!! Clean and Quiet!!! It's sad that woman have so much to say about an individual who is honest and upfront , But they are hush hush about the stylist who keeps you waiting under the dryer for 6 hrs and you leave with all your tracks showing !!!! I give Crystal Bella 5 stars !!! She hooked my hair Up !!!!!

SL
Shawn L.

08/23/2014

Overall
Big Mistake

After doing some research for someone to perform an install I found Crystal. Scheduled an appointment online and after several calls was able to confirm. Very long story short I left without service after several things happened. I was ok with her doing hair at her home she had a small baby and said she was not comfortable leaving him with anyone yet. Speaking with Crystal on the phone about my appointment I informed her of a few specific things regarding my hair. There was no hair care service performed, she had every intention on slapping some braids and tracks in my hair without washing it or providing any haircare. She had her daughter to begin braiding my hair while she left, after sitting there and hearing so much disrespectful conversation going on regarding termination of the lease and bald head this and that, I got up and left. Cannot see myself paying $530 for this experience.

BB
Be B.

03/28/2014

Overall

If I could choose zero stars I would, but one star is the lowest option. I truly hope writing this post will save someone else from attempting an appointment with Crystal Bella. I've never had a sewn in weave before. In fact my hair is long and thick but I work out a lot and wanted a protective style for awhile plus I was taking a nice trip out of the country. I used internet searches and Instagram etc to find a stylist. Of course this lady kept popping up as "one of the best".. Anyway I scheduled an appointment with her at the "Raleigh location" due to her having the date I needed open. After scheduling online, I got a confirmation email of sorts that instructed me to text or call to confirm.. ok… sent a text to "re-confirm" and also inquired the address of the Raleigh "salon" b/c it was not posted on her site. She responded, asking me to text another number and that she would answer on that phone. I couldn't understand the point of this either, but I went ahead and text her other phone number. She responds a bit later with an address and confirms my appointment. Cool. Weird as heck, but Cool. The morning of my appointment I head to the address, I get there about 10 mins early so I sit in the car for just a bit and then head to the door. Mind you this was NO SALON, it was a townhouse. Ok, whatever, people do hair out of their homes, cool. I ring the doorbell and wait. No answer. I ring the doorbell and wait again… no answer. I begin to think maybe she is not here. I also check the address again and make sure I'm at the right door. Yup, I was, but still no answer. I go back and sit in my car to wait for her to arrive. After another 15 mins I go ahead and call her "raleigh cell" to inquire if she can still make the appointment. No answer. I hang up and text the number stating this is her morning appointment and inquiring if she will be able to make it. I stated the address again and mentioned that I was there waiting. Crystal Bella finally responded via text and apologized that the address was incorrect and gave me the correct townhouse number. She then calls me to say that she didn't realize she had scheduled an appointment that morning but that she would be able to make the appointment and be at the location in another 30 mins. I'm a very calm individual but I clearly began to realize that Crystal Bella was a joke or just very unprofessional. In response to her offer to be there in 30mins, I told her thanks for her time but no rush and that we could go ahead and cancel. The initial unprofessionalism I received was enough to save my tresses from Crystal Bella. She may be able to do a great weave, I can't say for sure but I'll also never know, thank God.

JS
Janet S.

12/19/2013

Overall
Simply The Best!!!!! I have g...

Simply The Best!!!!! I have gone to so many other stylist in Charlotte and was very unhappy with my hair , but when I go to Crystal Bella I'm always pleased!!!! She is a sweetheart !!! Say what you want about Crystal Bella' but she is A Great Hair extension specialist !!! She knows what she is Doing !! I loveee her !!!

crashdavis

10/20/2013

Overall

BUYER BEWARE… Please read with carefully before allowing this woman to do anything to hair! First of all I watched all of the YouTube videos of Crystal Bella; and although, the styles looked nice, perhaps the first indication that her work is subpar is the fact that her videos are 30 seconds to 1 minute, and made solely by stylist herself without little input from the customers.

I arrived at my appointment at the address listed online for her shop. There were several suites with businesses; however, I was unable to locate her shop. I called, and she told me that she forgot to alert me that she was working from her home, which was 25 minutes away. When I arrived at her home, she had another client in her chair during my scheduled time, but I was willing to wait because I really needed my hair done for an event. While waiting I observed Crystal insulting the clients choice in hair, and her numerous attempts to bully the customer into buying her hair.

When Crystal got to me, she praised my choice in hair, but complained about my sealed wefts, and the fact that she had to install a closure. She claimed that “I charge extra for both,” although her website makes no mention of either.

She braided my hair sloppily, and complete destroyed my closure. Why does she charge more when she obviously has no clue what she is doing? She also cut the wefts of my hair. Crystal managed to ruin over $300.00 worth of hair in 40 minutes. Two days later I had another licensed stylist try and repair the damage to the sew in, but was informed that it was irreparable. In hind site, I should have left after witnessing the exchange between her the first client. I think that she is a scam artist that tries to squeeze money out of her customers for services she is ill equipped to provide. Please look elsewhere before allowing Crystal to do anything to her hair. I have read numerous reviews from customers expressing this very same sentiment. I wasted my money, and time, please don’t allow yourself to be the next victim of Crystal, Crystal Bella, or Crystlyes.

FYI…I also don’t think that the Crystal owns a shop, because I spoke with several other clients and the confirmed that they also had to go to her home. Why would you do hair at your home if you own a shop?



CrashDavis

melanielb

03/31/2013

Overall

I booked through her scheduling website and it was very easy. I drove from Greensboro to her Raleigh location and I am so glad I did because the drive was totally worth it! CrystalBella is truly an artist who takes pride in her work. She helped me bring my "sexy" back and my husband couldn't stop playing with my hair LOL!

She was a sweetheart and one of those genuine people who really love what they do.

I certainly will be going back to her, because it's been a long time since I've look this good ;)

prettyladi

03/29/2013

Overall
Unprofessional

Crystal is so unprofessional. Made an appt online, called spoke to her to cofirm, then the day of she cancels via the schedule system. My first visit she did a good job. I just pressed through her being so ghetto and bragging about her celebrity clients and how she makes 6 figures. Even if all that was true, it's tacky to consistently talk about it. The mood swings is like you're working with someone bipolar. It's a shame because she truly is talented, but you never know which Crystal you'll get. Unprofessional, no consideration of your time and ghetto! She needs a few business classes.

tonigreen

01/29/2013

Overall
Best hair weaving

Crystal has to be the most professional and kind hearted woman I know she drove from Charollete to Raleigh NC last minute, in the snow to do my hair. I have had plenty weaves before and none have ever been like this not only did I come out looking fabulous I was at complete peace and felt very welcomed and in good hands the whole time I was in there. At Crysstyles you don't feel like you are in some hair salon you feel like you are in a boutique and your getting something one of kind just for you. I've never felt so confident in myself and my hair and I will surely be going back to CrysStyles and nowhere else. Love it!

countrybellmuah

01/29/2013

Overall
A++++++++++

I lovvvvvvveeeeeee me some Ms.Crystal Bella After having multiple terrible experiences I have finally found the perfect hair stylist & I will never go anywhere else after I left her salon I felt like a celeb & she had my hair laid & I was in&out & she is soooooooo sweet & funny

ayana1

01/05/2013

Overall
This is a excellent upscale ha...

This is a excellent upscale hair salon which means your going to pay a little extra but its worth it in the long run. Ms.crystal bella works miracles on your weave and your own real hair. I first came to ms.crystal bella last year in February and i have seen a drastic growth in my hair from barely chin length to about two inches past my collar bone, In that short amount of time.She is nice,straight to the point, and gets done what she needs to get done asap anyone who is going there should go if they want there hair to grow and while in the process of having it grow long and luscious by keeping it gorgeous with one of her unbelievable natural looking lovely sewins.

mapkins

12/13/2012

Overall
Addicted

My first encounter with Crystal was in September on the day of my wedding after I stylist cancelled on me. Crystal took me in and not only did she make me a flawless bride by doing my hair but she also did make up too. She came to the wedding location with no early notice and helped me on one of the most important day's of my life. She even instructed the photographer on the shots he needed to take. My hair last 3 months and I made it my business to make her my permanent stylist. I'm even bringing my teenage daughter to have her hair done by Crystal. I can truly say, I'm addicted to her expertise and dedication to her awesome gift.

sparkletyme28

11/22/2012

Overall
the absolute best hair weaver !!!!

I freaking love crystal Bella she is one of the most humble down to earth person . She actually took time out of her holiday and did my hair on thanksgiving . I never seen someone work with so many women and care about everyone and to it ok such a timely matter. I have been going to crystal for a yr and a half and the hair that she sells is the best I have had my same hair for 6 months and it looks fresh and new everytime I go .love love love crystal Bella !!!

mccoymc

09/22/2012

Overall
Do not go here!!!!! When i fir...

Do not go here!!!!! When i first went to her, i didn't know much about weaves and it was my first one and she ripped me off!!!! To start off the online appointment booking is HORRIBLE!!! I went online to set an appointment and chose a time that was free. I got a call later saying that time was not available and they suggested another time to sign up for. I told them that it said it was unavailable on the website and i was told to schedule on a time that was open and make a note saying it was for the time that was closed??wtf so anyway appointment day, i'm going to the place that is on the WEBSITE only to find out that she moved. I have to call her 5+ times before I get an answer and I am told she is only 15 min away from that place and I was rushed with text messages asking where i was while i was driving (according to my gps it would take 30min). She tells me how lucky I am I called when I did because she was about to leave????wtf does she not check her appointments??? I get there and someone else is braiding my hair and shes keeps telling them to hurry up and they are taking too long. Also, she is talking crap about her other customers while i'm there making me wonder what she'll say when i leave. My hair looked nice but it seemed kinda thin and the braids where thick and felt bulky to the touch. I paid $500. I recently got my hair done by someone else, i just couldn't go back to her, and i find out that the braiding was bad and too thick AND I was also told that she didn't put very much weave in my hair (thats y it was so thin) and basically i shouldn've only paid $150 for the weave and hair bc crystal gave me a $50 sew in and barely any hair. I am still upset over how much i paid crystal. Horrible. Horrible. Horrible.

thehearthub

06/15/2012

Overall
I had my appointment with Crys...

I had my appointment with Crystal about 2 months ago. I will have to say first of all she was such a champ... due to the fact she drove to durham and only had three clients to service. She was very nice and her assistant was as well♥ I worried her to death calling her constantly to make sure she was coming but, she did and i was so happy... i used my own hair (which I won't do again), so next time i am getting her virgin hair. All in all she drove from charlotte to durham to service clients and she is awesome♥

Details

Phone: (919) 358-6722

Address: 410 E Mccollough Dr, Charlotte, NC 28262

Website: http://www.crysstyleshairboutique.com

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