More Info
- General Info
- Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the Sony, Toshiba, Apple, Philips and Hewlett-Packard brands. In addition, its stores provide accessories, books, CDs, DVDs, musical instruments and electronic toys. The retailer s stores offer the Reward Zone program and gift cards of several denominations. Additionally, it sells products under the Best Buy, Audiovisions, Future Shop, Geek Squad, Jiangsu Five Star, Magnolia Audio Video and Napster brands. The retailer supports various community-based organizations, such as the United Way, American Red Cross, and Boys and Girls Clubs of America. It works in partnership with the National Council of La Raza to support the Emerging Latino Leaders Scholarship Program. Best Buy has annual revenues of more than $40 billion and employs over 150,000 staff members.
- Brands
- Klipsch, apple, at&t, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
- Payment method
- amex, cash, check, company card, debit, diners club, discover, master card, paypal, visa
- Location
- Blakeney Crossing
- Neighborhood
- Provincetowne
- Other Link
https://stores.bestbuy.com/nc/charlotte/9839-rea-rd-1767.html/?ref=NS&loc=ns100
- Categories
GalleryView all (2)
Reviews
12/30/2015
We have been contacting Best Buy from earlier this afternoon trying to find a resolution to the damaged TV we bought last night but only got frustrated answered from their employees.
We bought a Samsung 55" 4k TV from local Best Buy store (#1767) in Charlotte, NC last night at 8:49 PM. When we got home and took the TV out of its box, we found a cracked screen, it is at the bottom of the screen and at first we thought it is the plastic wrap but then I realized there is no plastic wrap on top of the screen, so obviously it is a crack.
I brought the TV back right after I got off work today around 3 PM and wanted an exchange. But the store manager said they could not offer an exchange because it was inspected by their inspector before we left the store last night. BUT as we remembered, the inspector opened the TV box but did not even take the wrapping paper off to inspect the TV, it was nearly close time last night, it took him less than 10 seconds to look at the TV, besides, we were not asked to inspect the TV ourselves. The crack is at the bottom of the screen, the inspector did not see it and let us take it home. When I took the TV back this afternoon, the internal crack already spreads to the top. The store manager said they could only offer a $599 credit back to us and we have to pay over $300 for the damage. We trusted the inspector and the store so we thought it is a good TV, even after we found the cracked screen last night, we did not take pictures as evidence because we trusted the store would take it back. We did not expect the store staff would question us, use our trustfulness against us and let us take the responsibility for their fault.
Details
Phone: (704) 814-1739
Address: 9839 Rea Rd, Charlotte, NC 28277
Website: https://stores.bestbuy.com/nc/charlotte/9839-rea-rd-1767.html/?ref=NS&loc=ns100
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