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A Piece of Havana

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CLOSED NOW
Today: 11:00 am - 8:00 pm
Tomorrow: 11:00 am - 9:00 pm
Years in Business icon
16 Years
in Business
BBB Rating icon
Accredited
Business
Amenities:
Offers outdoor seatingWheelchair accessibleGood for groupsServes alcoholTakes reservations
(704) 588-7883Visit WebsiteMap & Directions11126 S Tryon StCharlotte, NC 28273Write a Review

Reviews

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David S.

09/19/2014

Overall

I've been twice and will go again. The restaurant is clean, the service is good and so is the food.

stysan79

09/28/2013

Overall
Terrible service!

Took my husband here for his birthday, and the service was terrible!!!. At first the waitress didn't bring our table some bread. When we finally got her attention, she brought only 2 small baskets for a group of 15 (3 tables total). When we asked for more she said she would have to charge us for it. Really! I have been here many times before, and have never been charged for extra bread! The food was alright, but as soon as we got done eating, the waitress began to rush us to leave! Apparently because she had other customers waiting, but when we looked around, there where 4 empty tables around the entire restaurant! When we told her we where planning to stay till the the nightclub started, she said that we should have stated that when we made the reservation. How are we supposed to know, if the person who took our call at the restaurant didn't ask?! She was obviously upset and told us that at 11pm, we had to leave because no children where allowed after that time, and we had some in our party. The rest of the night, the waitress would not check on us and would take care of other tables while passing by ours like nothing. We had to chase her down for drinks, dessert, and even the bill! We even had to ask other waiters for help! She argued with us when we disputed items that she mixed up on our bill, and had a horrible attitude! When we asked for the manager, she said she was! Not to mention, when we got ready to leave with our teenagers, there where still little kids at the restaurant after 11pm. This is the worst service I have ever experienced by far! This waitress should not be in this type of business if she is not able to seperate her personal issues and be proffessional! Needless to say, I do not plan to ever return to this place, and will NOT recommend this place to any of my family or friends! We can find better cuban food just a couple miles south, and the nice club environment is not worth us getting treated like crap by their staff!!!

jessica2004

11/12/2008

Overall
It is getting better

I was at the opening of A Piece of Havana Restaurant the first day it open there was a lot of waiting time, to me it was understandable for first time opening, the food was not that good, but I went again went they reopen with a new Chef three days after and it was awesome I have a lot of fun and the owners are very nice people. the servers were nice and kind of new to the business but they were very nice as well. It is worth to try it. there is real cuban food there. I try Paella Valenciana and it was Delicious.

Details

Phone: (704) 588-7883

Address: 11126 S Tryon St, Charlotte, NC 28273

Website: http://www.apieceofhavana.com

More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (980) 288-4770

Payment method
discover, all major credit cards, amex, mastercard, visa
Price Range
$$
Neighborhoods
Yorkshire, Brown Road
Other Emails

Categories
Other Information

Parking: Free

Wi-Fi: No

Bike Parking: No

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Cuban, Caterers, Take Out, Caribbean, Latin American

Alcohol: Full Bar

Takes Reservations: Yes

Outdoor Seating: Yes

Price Range : Average

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