Texas Roadhouse

My husband and I went in on Wednesday November 5th and we were very displeased. The host whom had long black hair and was short was very rude and spoke in a very sarcastic tone to us. We had never been there before and we had never been treated that way before from a host. When we got sat, our server came up to us, her name was Ashley and she was wonderful! She suggested margaritas and cheese fries and a cactus blossom, we ordered cheese fries. Then she got our order for our food and was very friendly and very talkative. She was very good about keeping our drinks full. When we asked to see the manager to talk to them about our server and how wonderful she was, the manager came out! We asked 3 times and they never came over. We did see a short lady with blondish brown hair walk by us and she didn't even acknowledge us! We thought that was very rude. So we gave up on talking to the manager. We asked our server the managers name, and she replied, "Sherri". I could not believe how rude Sherri was by walking right by us when were looking for her. Unbelievable! The food was ok, margs were good, service from Ashley was amazing!! But the management was awful.



I went back in with my mother this past Tuesday, the 11th, when to my disbelief, found out that Ashley no longer worked there. I was appauled! I asked why Ashley no longer worked there and no one would tell me. So, I walked out with my mother and will not be giving my business to Texas Roadhouse ever again. Our server was AMAZING, bad atmosphere, not so good food, rude hosts and very unprofessional, inconsiderate managers, (well Sherri was at least). I would go back again, but since our favorite server is not there, I will not be. I will never give them my business again.