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AKA

South Air Heating and Cooling

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KB
Kyle B.

08/11/2021

Overall
Expertise
Professionalism
Promptness

This company has been a pleasure to work with. I only wish people were as prone to leave good reviews as they are to leave bad ones. Would 100% recommend!

jgg0503

01/09/2008

Overall
Unreliable

I would not recommend this company. House heater went out and after two weeks of replacing parts, South Air owner told me to find another company because the heater still wasn't working and was making loud noises when the pilot light would come on. I found a new company who indicated South Air replaced unnecesary parts and put a burner in backwards, and they condemned the heater due to crack in heater exchange and replaced the entire system due to danger. If diagnositcs were run correctly from South Air, the crack in the heat exchange would have been evident. All of this information is documented with my warranty company "The Warranty Group".

claimed iconBusiness Response01/26/2009

I am sorry you are unhappy with our service. Regardless of what you were told,m I assure you that putting a burner in backwards would have had your house consumed with fire before we left the driveway. It is a shame so many companies badmouth each other to make a sale, as they did at your home, replacing the entire system because the pilot light went out.

This listing has been claimed by a business representative.

Details

Phone: (678) 721-6992

Address: 29 Maple Ridge Dr Ste 113, Cartersville, GA 30121

Website: http://www.southairinc.com

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